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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box

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Old 04-11-2018, 19:15   #1 (permalink)
Freak Poster
 
Join Date: Jan 2010
Location: Kampala, Uganda
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Forgotten Login Details


Hello the best team i forgot my infinity login details
the ones on box can't access support

HWID: 0003463F00001942
Box/Dongle found: Infinity-Box/Dongle
Serial No (S/N): C592463F
Firmware version: 0136.02
"UK Edition" status: Off
Last launched Application: 0030 v.0158
=> Activations:
- 00: Infinity-Box/Dongle v.0136
=> Online Service Account: http://www.infinity-box.com/service
- Username: 00C592463F
- Password: ...[/I]

Last edited by YellowBoss; 04-11-2018 at 19:29. Reason: Deleting some words; pass removed
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Old 04-11-2018, 19:28   #2 (permalink)
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Join Date: Sep 2008
Location: FMI OF
Age: 48
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How to reset forgotten Password:

- Click to Reset Password
- Enter your Username
- Enter your e-mail address
- Click to Reset Password
- Check your mailbox, you will see an e-mail with reset link
- Click to link
- You will get Temporary Password
- Login with your Username and Temporary Password

Now you are logged in, you should set New Password for your account.
- Click to Settings menu
- Enter your Temporary Password
- Enter your New Password
- Enter your New Password again
- Click to Ok
https://user.infinity-box.com/?help=0
https://www.infinity-box.com/service/?s=2
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Old 04-11-2018, 19:28   #3 (permalink)
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Quote:
Originally Posted by Roitcs View Post
Hello the best team i forgot my infinity login details
the ones on box can't access support

HWID: 0003463F00001942
Box/Dongle found: Infinity-Box/Dongle
Serial No (S/N): C592463F
Firmware version: 0136.02
"UK Edition" status: Off
Last launched Application: 0030 v.0158
=> Activations:
- 00: Infinity-Box/Dongle v.0136
=> Online Service Account: http://www.infinity-box.com/service
- Username: 00C592463F
- Password: VANRynjo[/I]
Hello,
Official download area via IOS
Login here https://user.infinity-box.com/

How-to-ACCESS Support Area access procedure improved
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Old 04-11-2018, 19:30   #4 (permalink)
Product Supporter
 
Join Date: Jun 2009
Posts: 26,150
Member: 1043909
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Quote:
Originally Posted by Roitcs View Post
Hello the best team i forgot my infinity login details
the ones on box can't access support

HWID: 0003463F00001942
Box/Dongle found: Infinity-Box/Dongle
Serial No (S/N): C592463F
Firmware version: 0136.02
"UK Edition" status: Off
Last launched Application: 0030 v.0158
=> Activations:
- 00: Infinity-Box/Dongle v.0136
=> Online Service Account: http://www.infinity-box.com/service
- Username: 00C592463F
- Password: ...[/I]
Hello,
To reset password click here - http://www.infinity-box.com/support/?r=16&help=1
What is the result ?
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