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05-20-2020, 12:33 | #541 (permalink) | |
Product Supporter Join Date: Jun 2009 Location: private
Posts: 36,475
Member: 1043909 Status: Offline Thanks Meter: 60,926 | Quote:
You can check your dongle expiration date in your IOS account. After that you can check news web page to see software versions released before expiry date. How to check - https://www.infinity-box.com/doc/?r=17 | |
05-20-2020, 12:35 | #542 (permalink) |
Product Supporter Join Date: Jun 2009 Location: private
Posts: 36,475
Member: 1043909 Status: Offline Thanks Meter: 60,926 | All (this means yours too) dongles already got support extend (+2 months) automatically. You do not need to ask personally, just run Infinity DongleManager and update dongle firmware. Last edited by InfinityHelp; 05-21-2020 at 11:57. |
05-21-2020, 06:54 | #544 (permalink) |
Freak Poster Join Date: May 2005 Location: Phil Age: 47
Posts: 135
Member: 147323 Status: Offline Thanks Meter: 11 | I already update my dongle and but i can not still use the newer version programs. It always say that my dongle is firmware version is outdated. Please help infinity team. thanks === DongleManager [Infinity] v1.80 [5/21/2020 10:02:44] === Box/Dongle type selected: Infinity-Box/Dongle Card-Reader: Gemalto e-gate Smart Card 0 HWID: 0000589900001942 Box/Dongle found: Infinity-Box/Dongle Reading... Serial No (S/N): 4D065899 Firmware version: 0137.02 === Process started: 5/21/2020 10:02:48 === Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server answer:[0007] No updates found for your Smart-Card. DO NOT try more today ! |
05-21-2020, 07:53 | #545 (permalink) |
Junior Member Join Date: Oct 2010
Posts: 21
Member: 1412798 Status: Offline Thanks Meter: 2 | === DongleManager [Infinity] v1.80 [5/21/2020 11:39:12] === Searching... Card-Reader: Generic EMV Smartcard Reader 0 HWID: 0001399621524082 Box/Dongle found: Infinity-Box/Dongle Reading... Serial No (S/N): F4D53996 Firmware version: 0139.02 === Process started: 5/21/2020 11:39:14 === Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication successfull Service stage 1 confirmed Securing session... Session secured ok Upgrading dongle... Wait 4-5 minutes ! DO NOT disconnect Box/Dongle ! Applet upgrade ok Checking Dongle Identification... Identification Ok. Finalizing... Finalizing ok Process completed === Process finished: 5/21/2020 11:39:34 === === DongleManager [Infinity] v1.80 [5/21/2020 11:39:34] === Box/Dongle type selected: Infinity-Box/Dongle Card-Reader: Generic EMV Smartcard Reader 0 HWID: 0001399621524082 Box/Dongle found: Infinity-Box/Dongle Serial No (S/N): F4D53996 Firmware version: 0143.02 => Activations: - 00: Infinity-Box/Dongle v0143 => Options: - Infinity-Box/Dongle Please Extended My Support For 2 Months........ |
05-21-2020, 10:49 | #546 (permalink) | |
Product Supporter Join Date: May 2005 Location: uae
Posts: 29,245
Member: 148515 Status: Offline Thanks Meter: 19,534 | Quote:
Support period was extended for free for 2 months from 2018-Jun-25 to 2018-Aug-25 Dongle was updated well from v0136 to v0137 Firmware version 0137 valid for 2018-Aug-25 If you want to get latest firmware (v0143 for today) you can renew support | |
05-21-2020, 10:53 | #547 (permalink) | |
Product Supporter Join Date: May 2005 Location: uae
Posts: 29,245
Member: 148515 Status: Offline Thanks Meter: 19,534 | Quote:
What is the result ? | |
05-21-2020, 11:20 | #548 (permalink) | |
No Life Poster Join Date: Dec 2006 Location: Malappuram. INDIA
Posts: 929
Member: 412813 Status: Offline Sonork: 100.1594692 Thanks Meter: 353 | Quote:
=== DongleManager [Infinity] v1.80 [21-May-20 14:18:26] === Searching... Card-Reader: Generic EMV Smartcard Reader 0 HWID: Box/Dongle found: Infinity-Box/Dongle Reading... Serial No (S/N): Firmware version: 0137.02 === Process started: 21-May-20 14:18:28 === Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server answer:[0007] No updates found for your Smart-Card. DO NOT try more today | |
05-21-2020, 11:58 | #549 (permalink) | |
Product Supporter Join Date: May 2005 Location: uae
Posts: 29,245
Member: 148515 Status: Offline Thanks Meter: 19,534 | Quote:
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05-21-2020, 13:21 | #550 (permalink) |
Junior Member Join Date: May 2009 Location: INDONESIA
Posts: 20
Member: 1039156 Status: Offline Thanks Meter: 6 | please help... == DongleManager [Infinity] v1.80 [5/21/2020 19:18:19] === Searching... Card-Reader: Generic EMV Smartcard Reader 0 HWID: 000120A713E64082 Box/Dongle found: Infinity-Box/Dongle Serial No (S/N): 885620A7 Firmware version: 0137.02 "UK Edition" status: On Last launched Application: 0030 v.0158 => Activations: - 00: Infinity-Box/Dongle v0137 - 07: #7 => Options: - Infinity-Box/Dongle - Infinity SM |
05-21-2020, 14:02 | #551 (permalink) | |
Product Supporter Join Date: May 2005 Location: uae
Posts: 29,245
Member: 148515 Status: Offline Thanks Meter: 19,534 | Quote:
Support period was extended for free for 2 months from 2018-Apr-18 to 2018-Jun-18 Dongle was updated well from v136 to v137 Firmware version 0137 valid for 2018-Jun-18 If you want to get latest firmware (v0143 for today) you can renew support | |
05-21-2020, 15:48 | #552 (permalink) |
No Life Poster Join Date: Dec 2007 Location: PAKISTAN
Posts: 8,860
Member: 654997 Status: Offline Sonork: 1613804(Don't Spam Plz) Thanks Meter: 4,073 | Hello Team, Will be good if you give 6 month CM2 dongle support renewal (with affordable price) in current situation . (Only 1 time update ). Thanks so much. |
05-24-2020, 10:23 | #555 (permalink) | |
Freak Poster Join Date: Jan 2007 Location: Philippines
Posts: 168
Member: 436121 Status: Offline Thanks Meter: 40 | Quote:
==== [5/24/2020 16:33:14] ==== Smart-Card update process may takes up to 4-5 minutes to complete. During update process software may seem hanging but please DO NOT close or terminate forcely application. It may cause harm to your Smart-Card. Just let the process to be finished. - Connect Infinity Box/Dongle (Smart-Card) to PC - Disconnect all other Boxes/Dongles (Smart-Card) from PC - Update Smart-Card Reader drivers to latest version - Disable Antivirus and Firewall - DO NOT interrupt update process even if you think that software is freez ! === DongleManager [Infinity] v1.80 [5/24/2020 16:34:12] === Searching... Card-Reader: Generic EMV Smartcard Reader 0 HWID: 00002B6812534082 Box/Dongle found: Infinity-Box/Dongle Serial No (S/N): AC932B68 Firmware version: 0136.02 "UK Edition" status: Off Last launched Application: 0030 v.0158 => Activations: - 00: Infinity-Box/Dongle v0136 - 07: #7 => Options: - Infinity-Box/Dongle - Infinity SM === DongleManager [Infinity] v1.80 [5/24/2020 16:37:27] === Box/Dongle type selected: Infinity-Box/Dongle Card-Reader: Generic EMV Smartcard Reader 0 HWID: 00002B6812534082 Box/Dongle found: Infinity-Box/Dongle Reading... Serial No (S/N): AC932B68 Firmware version: 0136.02 === Process started: 5/24/2020 16:37:29 === Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication successfull Service stage 1 confirmed Securing session... Session secured ok Upgrading dongle... Wait 4-5 minutes ! DO NOT disconnect Box/Dongle ! Applet upgrade ok Checking Dongle Identification... Identification Ok. Finalizing... Finalizing ok Process completed === Process finished: 5/24/2020 16:38:17 === === DongleManager [Infinity] v1.80 [5/24/2020 16:38:17] === Box/Dongle type selected: Infinity-Box/Dongle Card-Reader: Generic EMV Smartcard Reader 0 HWID: 00002B6812534082 Box/Dongle found: Infinity-Box/Dongle Serial No (S/N): AC932B68 Firmware version: 0136.02 => Activations: - 00: Infinity-Box/Dongle v0136 - 07: #7 => Options: - Infinity-Box/Dongle - Infinity SM no update changes why...? | |
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