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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box

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Old 06-07-2012, 17:20   #1 (permalink)
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G7010 unlock softwere error 3


Hi Infinity team
I unlocked G7010 without taking the ful flash backup now it says softwere error 3

the log is here

COM5 [VCP0] selected
module v4.27
Model: Huawei-G7010
Checking data, wait...
Phone should be Switched OFF !
Press and HOLD Power button now !
19200 autodetect
Initializing [6253:8A02:8A00]...
CPU: MT6253
high speed boot On
chip: 0000:0000:000F
status: FF
Connecting at 19200, wait...
Release Power button now !
Phone detected, wait...
Hardware: MT6253,E02
Date: 2000.00.00
Version: 1.0
Version: GBRC154B267SSCPAB
Version: VER.C
115 byte(s) read
imei: 35391504668164
Finished, time used: 13 sec
Remove/Install battery now !
Now click to "OK" button and press and HOLD phone "Power" button again !
interface: META_DLL_v6.1016.00
Connect...
Phone should be Switched OFF !
Press and HOLD Power button now !
Connecting...
done
Release Power button now !
error: can not create required data
Shutdown...
done
Finished, time used: 8 sec
Remove/Install battery now !

please infinity team help
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Old 06-07-2012, 21:22   #2 (permalink)
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Hello,

I think it's not a problem after unlock. According to operation log I see that your phone was already damaged before unlock process.
We have no solution for this phone yet.
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Old 06-07-2012, 21:26   #3 (permalink)
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attach your original IMEI
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Old 06-08-2012, 10:54   #4 (permalink)
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thanks for the reply infinity team
i flashed the phone with these these flash files now phone is dead

Huawei-G7010_HUAWEI53_09B_PCB01_GPRS_MT6253_S00[1].NICC64B263SSCBDD.BIN_FLNTY6701111184KC_En_Es.B0M

Huawei-G7010_ffs_11[1].ESPC113B146SSC.BIN_FLNTY6701111184KC.B0E

is there anyway to make it alive

thanks
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Old 06-08-2012, 10:58   #5 (permalink)
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Quote:
Originally Posted by INUYASHA24 View Post
attach your original IMEI
how do i attach the original IMEI
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Old 06-08-2012, 12:51   #6 (permalink)
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Quote:
Originally Posted by sorry.com View Post
thanks for the reply infinity team
i flashed the phone with these these flash files now phone is dead

Huawei-G7010_HUAWEI53_09B_PCB01_GPRS_MT6253_S00[1].NICC64B263SSCBDD.BIN_FLNTY6701111184KC_En_Es.B0M

Huawei-G7010_ffs_11[1].ESPC113B146SSC.BIN_FLNTY6701111184KC.B0E

is there anyway to make it alive

thanks
Hello,

Try to flash phone with different firmware, phone should be powered-on well without sim-card, but with sim-card it may be a problem.
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Old 06-08-2012, 16:00   #7 (permalink)
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Thanks alot infinity team the phone is alive now
but
now it says softwere error 23 before it was error 3
attached the imei as well still gives error
anyway to fix it
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Old 06-08-2012, 20:34   #8 (permalink)
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Hello,
As I told before - we have now any methods to repair this kind of faults.
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Old 06-11-2012, 11:37   #9 (permalink)
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How to repair software error 23
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Old 06-11-2012, 11:40   #10 (permalink)
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use gb-key just 1sec and u are done
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