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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box

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Old 10-17-2012, 13:48   #76 (permalink)
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Why is so difficult to activate something !! there is no LINK click on paypal and pay and the JOB is done???
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Old 10-17-2012, 14:24   #77 (permalink)
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Quote:
Originally Posted by Stoura View Post
here new serial number of infity:474B783E

I forgot the password and user with gbkey
Detected : Infinity Box by Gsmfuture
Press POWER button...
Phone detected...
ROM Version:0502
Connecting...
Connected to server Ok
Checking GBKey...
GBKey Ok
Wrong user or password !!!
Hello,

Please, contact to GB-Key supporters regarding GB-Key login/password.
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Old 10-17-2012, 14:25   #78 (permalink)
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Quote:
Originally Posted by Stoura View Post
Dongle serial No (S/N): 474B783E
Firmware version: 0118.02
Dongle status: activated
Dongle Registration/firmware upgrade required
"UK edition" status: On
Last launched application: 0007 v.0138
Active modules:
- 00: inf
- 08: module #08
Support area: server1 download area
- Username: 474Bxxxxxxxxxx
- Password: xxxxxxxxxxxxxxxx
Online account: Infinity-Box - Support
- Username: 0047xxxxxxxxxxx
- Password: xxxxxxxxxxxx
Dongle parameters checksum: A5EB3B
Dear Friend,

Please, never post your login/password in public places to avoid blocked accounts in future.
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Old 10-17-2012, 14:28   #79 (permalink)
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Quote:
Originally Posted by zakiyyboss View Post
Why the activation is SO expensive ! So as if we are buying the DONGLE itself !! There is no discount on it?
Hello,

With Online Activation you do not need to pay for delivery/customs and Online Activation price is not so high in compare with Dongle.
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Old 10-17-2012, 14:30   #80 (permalink)
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Quote:
Originally Posted by zakiyyboss View Post
Why is so difficult to activate something !! there is no LINK click on paypal and pay and the JOB is done???
Hello,

it's not so hard as you think.

1. Contact to any reseller from this list: Infinity-Box - How to buy
2. Buy Infinity-Credits (you can buy via PayPal)
3. Login to your account and activate any software that you need in seconds
4. Also you can use Infinity-Credits not only for software activations, but also for SL3 unlock, for iPhone unlock etc.
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Old 12-05-2012, 21:42   #81 (permalink)
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2 - inf serial number (xxxxxxxx) is not exists or disabled

desperatedly try to activating GB, but kita !
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Old 12-09-2012, 18:09   #82 (permalink)
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Quote:
Originally Posted by Crumarix1 View Post
2 - inf serial number (xxxxxxxx) is not exists or disabled

desperatedly try to activating GB, but kita !
Hello,

It looks like you have entered wrong S/N.
Here is an instruction: Infinity-Box - Support

In case of any problems contact to [email protected]
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Old 12-19-2012, 09:59   #83 (permalink)
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GBKey not found

Desr supporter i jusst bought activation for my infinity best dongle but everytime that i tried to open gbkey soft massage pup up saying gbkey not found
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Old 12-21-2012, 18:11   #84 (permalink)
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Quote:
Originally Posted by mwanjuki View Post
Desr supporter i jusst bought activation for my infinity best dongle but everytime that i tried to open gbkey soft massage pup up saying gbkey not found
Hello,

Please, contact to [email protected]
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Old 02-03-2013, 19:45   #85 (permalink)
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new box infinity broblem
when i want to activate i face this problem..

DongleManager version: 1.47
Locating server...
Server address found#1
Connecting to server#1...
Server connection successfully established
S/N: xxxxxxxx, Firmware: 0104.02
Authenticating on server...
Authentication successfull
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Identification check error:
Server reported error:[0031] Dongle identification data damaged. Contact to [email protected]

thanks
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Old 02-07-2013, 00:36   #86 (permalink)
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Quote:
Originally Posted by *PROPHONE* View Post
new box infinity broblem
when i want to activate i face this problem..

DongleManager version: 1.47
Locating server...
Server address found#1
Connecting to server#1...
Server connection successfully established
S/N: xxxxxxxx, Firmware: 0104.02
Authenticating on server...
Authentication successfull
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Identification check error:
Server reported error:[0031] Dongle identification data damaged. Contact to [email protected]

thanks
Hello,

Please, contact to [email protected]
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Old 03-16-2013, 15:08   #87 (permalink)
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i have a problem when I try to buy gbkey activation for infinity box over the online platform of infinity it says Error: wrong S/N to activate (000xxxxx), S/N should be like [
12345678 ] 8 symbols ! My card serial begin with 3 Zeros maybe that is the problem or is a problem of the software? I try to contact [email protected] but no answer
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Old 03-18-2013, 19:30   #88 (permalink)
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Quote:
Originally Posted by rodny19 View Post
i have a problem when I try to buy gbkey activation for infinity box over the online platform of infinity it says Error: wrong S/N to activate (000xxxxx), S/N should be like [
12345678 ] 8 symbols ! My card serial begin with 3 Zeros maybe that is the problem or is a problem of the software? I try to contact [email protected] but no answer
It looks like you have entered wrong S/N. If you still have this problem - send a mail to [email protected] with information about S/N to activate.
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Old 05-06-2013, 14:21   #89 (permalink)
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Problem activation gb key on BEST dongle.

please fix this asap. followed the procedure but keep getting this error:

----------Process started: 5/6/2013 12:18:59 PM----------
DongleManager version: 1.46
Locating server...
Server address found#1
Connecting to server#1...
Server connection successfully established
S/N: *********, Firmware: 0118.04
Authenticating on server...
Authentication successfull
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Identification check error: Server reported error:[0010] Dongle authentication failed. Retry upgrade.


but the details sent is the correct serial number read with the DONGLE MANAGER software.

please fix this problem.
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Old 02-24-2014, 00:57   #90 (permalink)
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Quote:
Originally Posted by YellowBoss View Post
Hello,

Activation time: 30 seconds or 1 minute (depends on your Internet speed)

Message to Support: Report a problem to Support
Transaction ID: 723408
Date: 2014-02-19 23:09:28
Number of Credits: -220
Credits from/to user: sys_gbk
Product: GB-Key 1 Year Support activation
Status: COMPLETED
but when i open GB-key software thé message appear user id and password error. but i didnt get any user id and pass by infinité server.. could you help me please sir.......
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