Give error when dongle firware update - GSM-Forum

bharatg · 10-11-2012, 08:27

hello
my box give error when i try to dongle firmware upgrade----------

Process started: 10/11/2012 12:53:33 PM----------
DongleManager version: 1.41
Locating server...
Server address found#1
Connecting to server#1...
Server connection successfully established
S/N: ********, Firmware: 0118.02
Authenticating on server...
Authentication stage error: Server reported error:[0007] No more upgrade logs.
Dongle is up-to-date and has latest firmware. DO NOT try more !
,

when i select any model to work it says dongle firmware is 0118 and require 0120 so upgrade it ,,but when i try to upgrade it give me his error any solution for it

InfinityHelp · 10-11-2012, 10:41

Hello!

for your box, with inactive (expired) support, box's version 1.18 is LATEST available.
you can read about this here:
Infinity-Box Technical Support • View topic - How to fix "You should extend your support period"
Only those users who extended their support period can get ver 1.20
and use latest updates.
But if you dont wish to extend support period,
then with box ver.1.18 you can use Mmodule up to version 4.14 and other older programs.
Also, main support area will allow to download 1 file per day

abdelillah · 10-11-2012, 17:58

after extend 1 year my dongle not enter support
2012-10-11 00:15:57 -120 sys_inf_support 0xxxxxx Main Infinity-Box 1 year updates/support COMPLETED
please help me

InfinityHelp · 10-11-2012, 21:29

hello,

upgrade must be done in order to make it active

10-11-2012, 08:27	#1 (permalink)
bharatg Freak Poster Join Date: Jul 2006 Location: jamnagar Posts: 326 Member: 321534 Status: Offline Thanks Meter: 18	Give error when dongle firware update hello my box give error when i try to dongle firmware upgrade---------- Process started: 10/11/2012 12:53:33 PM---------- DongleManager version: 1.41 Locating server... Server address found#1 Connecting to server#1... Server connection successfully established S/N: ********, Firmware: 0118.02 Authenticating on server... Authentication stage error: Server reported error:[0007] No more upgrade logs. Dongle is up-to-date and has latest firmware. DO NOT try more ! , when i select any model to work it says dongle firmware is 0118 and require 0120 so upgrade it ,,but when i try to upgrade it give me his error any solution for it

10-11-2012, 17:58	#3 (permalink)
abdelillah Freak Poster Join Date: May 2005 Age: 57 Posts: 124 Member: 148055 Status: Offline Thanks Meter: 2	after extend 1 year my dongle not enter support 2012-10-11 00:15:57 -120 sys_inf_support 0xxxxxx Main Infinity-Box 1 year updates/support COMPLETED please help me Last edited by InfinityHelp; 10-11-2012 at 21:28.

10-11-2012, 10:41	#2 (permalink)
InfinityHelp Product Supporter Join Date: May 2005 Location: uae Posts: 29,245 Member: 148515 Status: Offline Thanks Meter: 19,534	Hello! for your box, with inactive (expired) support, box's version 1.18 is LATEST available. you can read about this here: Infinity-Box Technical Support • View topic - How to fix "You should extend your support period" Only those users who extended their support period can get ver 1.20 and use latest updates. But if you dont wish to extend support period, then with box ver.1.18 you can use Mmodule up to version 4.14 and other older programs. Also, main support area will allow to download 1 file per day

10-11-2012, 21:29	#4 (permalink)
InfinityHelp Product Supporter Join Date: May 2005 Location: uae Posts: 29,245 Member: 148515 Status: Offline Thanks Meter: 19,534	hello, upgrade must be done in order to make it active