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06-19-2018, 10:07
| #1 (permalink) |
| Product Supporter   Join Date: Dec 2004 Location: Furious Team ... GPGIndustries Age: 45
Posts: 10,340
Member: 95960 Status: Offline Sonork: 100.1574721 Thanks Meter: 14,045  | Hardware Damged I am trying to Activate CM2 on Infinity BEST for my User Keep Saying Hardware damaged contact Support Please Advice Regarding this Serial :377F717F |
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06-19-2018, 13:00
| #2 (permalink) |
| Product Manager Join Date: Mar 2005 Location: infinity-box
Posts: 38,635
Member: 130995 Status: Offline Thanks Meter: 35,227 | User must never use "USB Fenix Card Reader" otherwise you will damage your card forever. He know the problem reason but he did not told you the truth. what to do: - move USB Fenix Card Reader to trash - use another GOOD reader, f.e. Alcor you can make activation now |
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| The Following User Says Thank You to InfinitySupport For This Useful Post: |
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06-19-2018, 13:55
| #4 (permalink) |
| Product Manager Join Date: Mar 2005 Location: infinity-box
Posts: 38,635
Member: 130995 Status: Offline Thanks Meter: 35,227 | do you think server has no information about last card update attempt ? |
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| The Following 2 Users Say Thank You to InfinitySupport For This Useful Post: |
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06-26-2018, 09:04
| #5 (permalink) |
| Product Supporter Join Date: Dec 2004 Location: Furious Team ... GPGIndustries Age: 45
Posts: 10,340
Member: 95960 Status: Offline Sonork: 100.1574721 Thanks Meter: 14,045 | ok I ask user to ship me dongle and I am using my own Reader still getting this Code: === DongleManager [Infinity] v1.72 [6/26/2018 11:04:04] === Box/Dongle type selected: Infinity-Box/Dongle Card-Reader: Alcor Micro USB Smart Card Reader 0 HWID: 0005717F24A11292 === Process started: 6/26/2018 11:04:05 === Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server answer:[0010] Dongle Authentication fail. Probably last attempt was interrupted or wrong Smart-Card connected. Contact to http://www.infinity-box.com/support/?r=2 |
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06-26-2018, 09:48
| #7 (permalink) | |
| Product Supporter Join Date: Dec 2004 Location: Furious Team ... GPGIndustries Age: 45
Posts: 10,340
Member: 95960 Status: Offline Sonork: 100.1574721 Thanks Meter: 14,045 | Quote:
Code: === DongleManager [Infinity] v1.72 [6/26/2018 11:48:02] === Box/Dongle type selected: [BEST] Card-Reader: Alcor Micro USB Smart Card Reader 0 HWID: 0005717F24A11292 === Process started: 6/26/2018 11:48:03 === Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication successfull Service stage 1 confirmed Securing session... Session secured ok Upgrading dongle... Wait 4-5 minutes ! DO NOT disconnect Box/Dongle ! Applet upgrade ok Checking Dongle Identification... Identification Ok. Finalizing... Finalizing ok Process completed === Process finished: 6/26/2018 11:48:12 === === DongleManager [Infinity] v1.72 [6/26/2018 11:48:12] === Box/Dongle type selected: [BEST] Card-Reader: Alcor Micro USB Smart Card Reader 0 HWID: 0005717F24A11292 Box/Dongle found: [BEST] Serial No (S/N): 377F717F Firmware version: 0122.02 => Activations: - 00: Infinity-Box/Dongle v.0137 - 03: [BEST] v.0122 | |
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