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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box

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Old 05-20-2010, 10:21   #1 (permalink)
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Question hello infinity team n seniors plz help me ?


hello infinity team n seniors plz help me ? im getting this error 2 update my dongle
( ----------Process started: 1:19:09 PM----------
DongleManager version: 1.32
Locating server...
Server address found#1
Connecting to server#1...
Server connection successfully established
S/N: xxx, Firmware: 0112.02
Authenticating on server...
Authentication stage error: Server reported error:[0006] Your account is suspended: read previous error messages carefully and contact to [email protected]
See more information in F:\Infinity\Software\DongleManager\DongleManager.l og file. )

plz help me

Last edited by YellowBoss; 05-21-2010 at 10:19. Reason: s/n deleted
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Old 05-20-2010, 12:24   #2 (permalink)
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post this information to infinity help support ok bro
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Old 05-20-2010, 13:25   #3 (permalink)
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Originally Posted by zemica View Post
post this information to infinity help support ok bro
brother i have 2 sent this info to infinity support 2 hours ago but they did not replied me
plz if someone have experience about this problem so plz help me im in trouble
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Old 05-20-2010, 13:42   #4 (permalink)
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your acoumte is suspended contact support
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Old 05-21-2010, 09:28   #5 (permalink)
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i have this problem too. Wait help at infinity team.
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Old 05-21-2010, 10:20   #6 (permalink)
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Quote:
Originally Posted by GSMBALOCH View Post
brother i have 2 sent this info to infinity support 2 hours ago but they did not replied me
plz if someone have experience about this problem so plz help me im in trouble
Code:
read previous error messages carefully and contact to [email protected]
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Old 05-21-2010, 10:20   #7 (permalink)
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Originally Posted by tomsik View Post
i have this problem too. Wait help at infinity team.
Code:
read previous error messages carefully and contact to [email protected]
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Old 05-21-2010, 11:26   #8 (permalink)
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Im send message but dont have ansver. Wait...
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Old 05-21-2010, 17:34   #9 (permalink)
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Code:
read previous error messages carefully and contact to [email protected]
me 2 have sent email to support yesterday but did not response im waiting.........
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Old 05-21-2010, 19:31   #10 (permalink)
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Hello,

Sorry for delay, we will answer all mails ASAP.
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Old 05-23-2010, 09:59   #11 (permalink)
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Hello,

Sorry for delay, we will answer all mails ASAP.
sir,
where is ur mail reply ?
im waiting 3days....
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Old 05-23-2010, 12:11   #12 (permalink)
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Mr YELLOW team can't resolved this problem? or their technicien can buy new box is much money bro hehehehehehe.
support we bro
don't stop to send message to infinity support insiting ok
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Old 05-23-2010, 12:12   #13 (permalink)
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sorry is very neccesery to update dongle like than JAF PKEY?
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