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Old 10-14-2017, 08:20   #1 (permalink)
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Post help Infinity-Box team


please, I tried to update DongleManager 1 hour ago to use InfinityBox SM but at the time of DongleManager update goes directly Disconnect I tried again update DongleManager pops up log like in this take
*
=== DongleManager [Infinity] v1.70 [14/10/2017 13:55:57] ===
Box / Dongle type selected: Infinity-Box / Dongle
Card-Reader: Gemalto e-gate Smart Card 0
HWID: 0002A7B9FF021982
Process === started: 14/10/2017 13:55:57 ===
Connecting to server
Server connection successfully created
Checking the DongleManager version ...
Your DongleManager is up-to-date
Checking Dongle Identification ...
Authenticating on server ...
Authentication phase error:
Answer server: [0010] Dongle Authentication failed.
Probably the last attempt disconnected or the Smart-Card wrong is connected.
Contact http://www.infinity-box.com/support/?r=2
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Old 10-14-2017, 09:01   #2 (permalink)
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Follow here before update http://forum.gsmhosting.com/vbb/12629358-post1.html
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Old 10-14-2017, 09:16   #3 (permalink)
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Quote:
Originally Posted by Kirumira View Post

The smart card issue is not legible
see the logs I include

=== DongleManager [Infinity] v1.70 [14/10/2017 13:55:57] ===
Box / Dongle type selected: Infinity-Box / Dongle
Card-Reader: Gemalto e-gate Smart Card 0
HWID: 0002A7B9FF021982
Process === started: 14/10/2017 13:55:57 ===
Connecting to server
Server connection successfully created
Checking the DongleManager version ...
Your DongleManager is up-to-date
Checking Dongle Identification ...
Authenticating on server ...
Authentication phase error:
Answer server: [0010] Dongle Authentication failed.
Probably the last attempt disconnected or the Smart-Card wrong is connected.
Contact http://www.infinity-box.com/support/?r=2
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Old 10-14-2017, 09:24   #4 (permalink)
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The smart card issue is not legible
you see the log that I include that my problem solusih what I should do what my mart card is no longer usable

help InfinitySupport, Infinity-Box, InfinityHelp, YellowBoss
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Old 10-16-2017, 00:39   #5 (permalink)
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Old 10-16-2017, 04:34   #6 (permalink)
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Originally Posted by YellowBoss View Post
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the problem is over thread close problem
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Old 03-08-2019, 13:04   #7 (permalink)
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need to cm2 renew for 2years infinity team plz mention cheep resaller for renew my dongle surpport
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Old 03-08-2019, 13:30   #8 (permalink)
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Quote:
Originally Posted by hasitha123 View Post
need to cm2 renew for 2years infinity team plz mention cheep resaller for renew my dongle surpport
Hello,
You can contact any official reseller from here- https://www.infinity-box.com/buy/
Or you can also contact me- https://www.infinity-box.com/buy/?r=315


Br.
Infinity-Box Team.
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