Help infinity team
 

-My one year box activation has expired in 3 month.

-MY activation was done on 5/12/2015.now can't work
http://http://postimg.org/image/a5i1gohwn/


-Here am asking what could have gone wrong?

has worked only three month since my activation.

MY BOX INFORMATION

http://http://postimg.org/image/4iloj7fdz/
Activation was done by MY RESALER HASSAN ABDARAH
From kampala Uganda
phone n0.+25677000955
[email protected]

Am kindly requesting an urgent help such that my box work again.

br
baruga

my box S/N B5873186

here is the problem

THAT MY BOX NEEDS TO UPDATE(sceenshots have failed to upload)

br
baruga

Hello,
check your support expiry date- http://www.infinity-box.com/doc.php?id=17
Make Read S/N from Dongle Manager and post here (without password).
Looks like you need to upgrade your dongle to latest firmware-
Br.
Infinity Box Support Team.

run DongleManager and update your box/dongle firmware.

my problem solved by updating the box with dongle manager
as instructed by infinity team

http://http://s7.postimg.org/kxk79imqz/screenshot_35.png free image uploader

am now working ok
br

baruga