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04-19-2016, 13:52
| #1 (permalink) |
| Junior Member Join Date: Mar 2006 Location: Russian, Chelaybinck
Posts: 4
Member: 240927 Status: Offline Thanks Meter: 0 | help me, before update Box/Dongle is not found [19.04.2016 17:15:48] ==== Box/Dongle searching... Box/Dongle found: inf HWID: 0001C301FF021982 Box/Dongle type selected: inf Box/Dongle found: inf ---------- Process started: 19.04.2016 17:16:02 ---------- DongleManager [Infinity-Box] v1.61 [19.04.2016 17:16:02] PC HWID: C87D29DC815F687D37BB00B09347938D Card-Reader: USB Smart Card Reader 0 HWID: 0001C301FF021982 Type: inf S/N: &&&&&&&& Version: 0118.02 Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication successfull Service stage 1 confirmed Securing session... Session secured ok Upgrading dongle... DO NOT disconnect Box/Dongle ! WAIT 3-4 minutes ! Last APDU: 53 sec Card returned error - 6A82 at 9354/9365 Error upgrading applets: Card returned error - 6A82 at 9354/9365 Disconnected ==== [19.04.2016 17:17:56] ==== ==== [19.04.2016 17:18:02] ==== DongleManager [Infinity-Box] v1.61 [19.04.2016 17:18:04] PC HWID: C87D29DC815F687D37BB00B09347938D Box/Dongle searching... Card-Reader: USB Smart Card Reader 0 HWID: 0001C301FF021982 Box/Dongle is not found |
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04-19-2016, 15:24
| #2 (permalink) |
| Product Manager  Join Date: Mar 2005 Location: infinity-box
Posts: 38,635
Member: 130995 Status: Offline Thanks Meter: 35,227 | Hello, - Run DongleManager.exe - Update Dongle firmware now ONLY ONE TIME now - DO NOT use any kind of usb sharing/trace/spy/debug software to avoid forever-blocked Dongle ! - DO NOT update Smart-Card many times otherwise your account will be locked automatically after 3 (three) tries |
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06-13-2016, 12:32
| #3 (permalink) |
| Insane Poster  Join Date: Nov 2001 Location: Poland
Posts: 85
Member: 7612 Status: Offline Thanks Meter: 15 | ---------- Process started: 2016-06-13 12:44:51 ---------- DongleManager [Infinity-Box] v1.63 [2016-06-13 12:44:51] PC HWID: BB24D69DD81B06C1251A03522B970297 Card-Reader: USB Smart Card Reader 0 HWID: 000258CAFF021982 Type: Main Infinity-Box/Dongle S/N: 252258CA Version: 0118.02 Connecting to server Connection to server failedSocket Error # 10060 Connection timed out. Box/Dongle type selected: Main Infinity-Box/Dongle Box/Dongle found: Main Infinity-Box/Dongle ---------- Process started: 2016-06-13 12:45:45 ---------- DongleManager [Infinity-Box] v1.63 [2016-06-13 12:45:45] PC HWID: BB24D69DD81B06C1251A03522B970297 Card-Reader: Gemalto e-gate Smart Card 0 HWID: 000258CAFF021982 Type: Main Infinity-Box/Dongle S/N: 252258CA Version: 0118.02 Connecting to server Connection to server failedSocket Error # 10060 Connection timed out. ==== [2016-06-13 12:47:21] ==== DongleManager [Infinity-Box] v1.63 [2016-06-13 12:47:24] PC HWID: BB24D69DD81B06C1251A03522B970297 Box/Dongle searching... Box/Dongle found: Main Infinity-Box/Dongle Card-Reader: Gemalto e-gate Smart Card 0 HWID: 000258CAFF021982 Box/Dongle Serial No (S/N): 252258CA Firmware version: 0118.02 "UK edition" status: Off Last launched Application: 0030 v.0219 Activations: - 00: Main Infinity-Box/Dongle v.0118 - 03: [BEST] v.0122 Online Service Account: Infinity-Box - Online Service - Username: 00252258CA - Password: ******** ==== [2016-06-13 12:48:13] ==== Box/Dongle searching... Box/Dongle found: Main Infinity-Box/Dongle HWID: 000258CAFF021982 Box/Dongle type selected: Main Infinity-Box/Dongle Box/Dongle found: Main Infinity-Box/Dongle ---------- Process started: 2016-06-13 12:48:25 ---------- DongleManager [Infinity-Box] v1.63 [2016-06-13 12:48:25] PC HWID: BB24D69DD81B06C1251A03522B970297 Card-Reader: Gemalto e-gate Smart Card 0 HWID: 000258CAFF021982 Type: Main Infinity-Box/Dongle S/N: 252258CA Version: 0118.02 Connecting to server Connection to server failedSocket Error # 10060 Connection timed out. ==== [2016-05-11 18:26:20] ==== Box/Dongle searching... Box/Dongle found: Main Infinity-Box/Dongle HWID: 000258CAFF021982 Box/Dongle type selected: Main Infinity-Box/Dongle Box/Dongle found: Main Infinity-Box/Dongle ---------- Process started: 2016-05-11 18:26:32 ---------- DongleManager [Infinity-Box] v1.63 [2016-05-11 18:26:32] PC HWID: 340D985FD4567C521CEEEFD691498FD0 Card-Reader: USB Smart Card Reader 0 HWID: 000258CAFF021982 Type: Main Infinity-Box/Dongle S/N: 252258CA Version: 0118.02 Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication successfull Service stage 1 confirmed Securing session... Session secured ok Upgrading dongle... DO NOT disconnect Box/Dongle ! WAIT 3-4 minutes ! Last APDU: 49 sec Card returned error - 6A82 at 9354/9365 Error upgrading applets: Card returned error - 6A82 at 9354/9365 Disconnected ==== [2016-05-11 18:29:00] ==== Box/Dongle searching... HWID: 000258CAFF021982 Select Box/Dongle Type: instead of Autodetect Box/Dongle type selected: Main Infinity-Box/Dongle HWID: 000258CAFF021982 Box/Dongle type selected: Main Infinity-Box/Dongle ---------- Process started: 2016-05-11 18:29:29 ---------- DongleManager [Infinity-Box] v1.63 [2016-05-11 18:29:29] PC HWID: 340D985FD4567C521CEEEFD691498FD0 Card-Reader: USB Smart Card Reader 0 HWID: 000258CAFF021982 Type: Main Infinity-Box/Dongle S/N: -------- Version: Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server reported error:[0010] Dongle authentication failed. Contact to [email protected] fault.bin send to support what shoul i do? |
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