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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box

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Old 07-02-2017, 05:59   #1 (permalink)
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help me please Dongle misconfiguration


CM2 dongle misconfiguration
-unstall and install program
-unstall and install driver dongle
-change computer

=== DongleManager [Infinity] v1.70 [2/7/2017 11:05:25] ===
Searching...
Card-Reader: Alcor Micro USB Smart Card Reader 0
HWID: 000014BA11384082
Box/Dongle found: Infinity-Box/Dongle
Serial No (S/N): A14514BA
Firmware version: 0136.02
Box/Dongle misconfiguration
Diagnostic code: 5A
"UK Edition" status: On
Last launched Application: 0031 v.0126
=> Activations:
- 00: Infinity-Box/Dongle v.0136
Diagnostic Key: 7FF82C1E40D63306

Last edited by anu101; 07-02-2017 at 06:05.
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Old 07-03-2017, 21:34   #2 (permalink)
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Quote:
Originally Posted by anu101 View Post
CM2 dongle misconfiguration
-unstall and install program
-unstall and install driver dongle
-change computer

=== DongleManager [Infinity] v1.70 [2/7/2017 11:05:25] ===
Searching...
Card-Reader: Alcor Micro USB Smart Card Reader 0
HWID: 000014BA11384082
Box/Dongle found: Infinity-Box/Dongle
Serial No (S/N): A14514BA
Firmware version: 0136.02
Box/Dongle misconfiguration
Diagnostic code: 5A
"UK Edition" status: On
Last launched Application: 0031 v.0126
=> Activations:
- 00: Infinity-Box/Dongle v.0136
Diagnostic Key: 7FF82C1E40D63306
Hello,

To avoid software conflicts in future please do not use "Hexframe" at the same time with Infinity software.

What to do now:
- Install latest Infinity software updates
- Run DongleManager
- Update Dongle firmware
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Old 07-04-2017, 12:50   #3 (permalink)
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Join Date: Apr 2013
Posts: 2
Member: 1926251
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Cause i read firmware true smart max 5.0 (cpu spd) not pass many times cm2 program error and close. open cm2 error misconfiguration****
Thank you cm2 is now available.
Sorry, I'm not good at English.
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