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02-02-2009, 21:21
| #3 (permalink) | |
| Product Manager   Join Date: Mar 2005 Location: infinity-box
Posts: 35,156
Member: 130995 Status: Offline Thanks: 9,039
Thanked 25,172 Times in 4,700 Posts
| Quote:
2. Read error messages very carefully and follow by advices that you can see in support area 3. Try to login in another support area mirror 4. Read error messages very carefully and follow by advices that you can see in support area If you are sure that you have read and understand everything that was written in support area well but problem still exist please, follow the next instruction: 1. Run DongleManager 2. Make "Read S/N" operation 3. Copy text with full dongle details from DongleManager and send dongle details (and detailed problem description) to InfinityRemoteUpdate@yahoo.co.uk so we will be able to check what is wrong. Don't forget to include in your mail detailed information what is the problem with your dongle. | |
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02-04-2009, 12:17
| #4 (permalink) | |
| Freak Poster  Join Date: Oct 2007 Location: ALgeria
Posts: 155
Member: 621702 Status: Offline Thanks: 8
Thanked 17 Times in 11 Posts
| login eror Quote:
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02-04-2009, 15:47
| #5 (permalink) |
| Product Supporter Join Date: May 2005 Age: 36
Posts: 17,225
Member: 148515 Status: Offline Thanks: 2,319
Thanked 2,135 Times in 1,652 Posts
| hello! please use Dongle Manager to read out FULL dongle data. send it to infinityremoteupdate@yahoo.co.uk write subject "cant login to support" |
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02-04-2009, 15:48
| #6 (permalink) |
| Product Supporter Join Date: May 2005 Age: 36
Posts: 17,225
Member: 148515 Status: Offline Thanks: 2,319
Thanked 2,135 Times in 1,652 Posts
| hello! please use Dongle Manager to read out FULL dongle data. send it to infinityremoteupdate@yahoo.co.uk write subject "cant login to support" |
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