help my infinity smart card not working - GSM-Forum

shakir hashmi · 10-13-2016, 16:22

dear support im very old user of infinity box i had infinity box last 6 or 7 years ago working fine but now 3 day ago i activate cm2 2 year pack and working but 1 day ago my box given me usb not reg. error then i search all post and follow all ur suggetion and finaly open the box remove smart card and put him to another card reader lick i have gpg workshop dongle but same error so finaly i think my smart is card dead i read ur card replacement scheme so provide me ur e mail or contact number.

**InfinitySupport** · 10-13-2016, 16:57

Quote:

Originally Posted by shakir hashmi

dear support im very old user of infinity box i had infinity box last 6 or 7 years ago working fine but now 3 day ago i activate cm2 2 year pack and working but 1 day ago my box given me usb not reg. error then i search all post and follow all ur suggetion and finaly open the box remove smart card and put him to another card reader lick i have gpg workshop dongle but same error so finaly i think my smart is card dead i read ur card replacement scheme so provide me ur e mail or contact number.

Hello,

1. Try to clean smart-card contacts
2. Try to insert card into another card-reader (if you have another one than gpg)
3. Try to heat card with hot air gun - very gently !

If nothing helps contact via e-mail to: card [at] infinity-box.com

shakir hashmi · 10-13-2016, 17:20

Quote:

Originally Posted by InfinitySupport

Hello,

1. Try to clean smart-card contacts
2. Try to insert card into another card-reader (if you have another one than gpg)
3. Try to heat card with hot air gun - very gently !

If nothing helps contact via e-mail to: card [at] infinity-box.com

thanks for reply but i do evrything u suggest put card in another reader & heat also same result

**InfinitySupport** · 10-13-2016, 17:47

Quote:

Originally Posted by shakir hashmi

thanks for reply but i do evrything u suggest put card in another reader & heat also same result

In this case pls follow last advice (e-mail)

shakir hashmi · 10-13-2016, 18:02

Quote:

Originally Posted by InfinitySupport

In this case pls follow last advice (e-mail)

yes i know i send alredy email u provided but i dont undarstand i shre my sn there or not

**InfinitySupport** · 10-13-2016, 18:21

Quote:

Originally Posted by shakir hashmi

yes i know i send alredy email u provided but i dont undarstand i shre my sn there or not

Yes, please, provide your old/damaged S/N in e-mail

shakir hashmi · 10-14-2016, 03:07

Quote:

Originally Posted by InfinitySupport

Yes, please, provide your old/damaged S/N in e-mail

i hot my card and is working but in future is working fine

10-13-2016, 16:22	#1 (permalink)
shakir hashmi Freak Poster Join Date: Mar 2007 Posts: 266 Member: 470646 Status: Offline Thanks Meter: 58	help my infinity smart card not working dear support im very old user of infinity box i had infinity box last 6 or 7 years ago working fine but now 3 day ago i activate cm2 2 year pack and working but 1 day ago my box given me usb not reg. error then i search all post and follow all ur suggetion and finaly open the box remove smart card and put him to another card reader lick i have gpg workshop dongle but same error so finaly i think my smart is card dead i read ur card replacement scheme so provide me ur e mail or contact number.