Help my smart Card unknown device

[benoupro]

Help my smart Card unknown device
i try to change hardware box and other dongle

i try every think




http://forum.gsmhosting.com/vbb/f296...oblem-2011078/


the same problem


my sn
AD6EA15C

[YellowBoss]

Hello,

Your card is 8 years old so it may be HW problem.

Try to connect Dongle to another PC
Try to insert Smart-Card into another Card-Reader or Box (if you have it)

If problem still exist:
​- Remove Smart-Card from Card-Reader
- Clean Smart-Card contacts
- Try to use hot air gun and heat Smart-Card
- Insert Smart-Card back to Card-reader​

If problem still exist this means it's a hardware problem and you need new Smart-Card.

[benoupro]

i try all this the problem with smart card
and if i lost it what's the solution!
lost my box and my activation for best and support!��������

[benoupro]

any solution for my activation!😢

[InfinityHelp]

IMPORTANT information about activation transfer - https://www.infinity-box.com/doc/?r=20
Is it clear enough or do you need more information ?

[benoupro]

yeah then is it possible to transfer to other smart card i will buy one new and cantact u!

[benoupro]

waiting ur answer
best regards

[YellowBoss]

Originally Posted by benoupro

waiting ur answer
best regards

What kind of answer do you need ?
There is an instruction - https://www.infinity-box.com/doc/?r=20


Have you read it ?
Is it clear procedure ?

[benoupro]

yeah my box have 8 years and damage Smart card
full activation! lost all my money because problem technical!

[InfinityHelp]

Originally Posted by benoupro

yeah my box have 8 years and damage Smart card
full activation! lost all my money because problem technical!

8 years ! you have covered your expenses at least twenty eight thousand times during last 8 years so I think you have no reason to worry.

What can we do for you ?
If you have any problem or question please let us know and we will make everything to help you.

[benoupro]

i will buy cm2 dongle and i cantact u
big thnx team

[YellowBoss]

Originally Posted by benoupro

i will buy cm2 dongle and i cantact u
big thnx team

for fast activaton transfer result pls use e-mail address from this web page - https://www.infinity-box.com/doc/?r=20

[benoupro]

i buy new dongle best i want to transfert the rest activation
=== DongleManager [Infinity] v1.70 [12/12/2018 13:03:08] ===
Searching...
Card-Reader: Alcor Micro USB Smart Card Reader 0
HWID: 0000248411384082
Box/Dongle found: [BEST]
Serial No (S/N): 4FAA2484
Firmware version: 0122.02
"UK Edition" status: Off
Last launched Application: 0030 v.0229
=> Activations:
- 03: [BEST] v.0122

[InfinityHelp]

Hello,
it looks like you have made something wrong and Im afraid it's impossible to move activations from your old dongle to your new dongle.
your old dongle is Infinity-Box/Dongle
your new dongle is Infinity [BEST]
supporter point you to instruction several times, and you can see there information:


- It is impossible to transfer Dongle to another Dongle as Activation.
- It is possible to transfer Activation to the same Smart-Card type only
...

Example:

Yes - from [BEST] to [BEST]
Yes - from [CDMA] to [CDMA]
Yes - from Infinity-Box/Dongle to Infinity-Box/Dongle

No - from [BEST] to Infinity-Box/Dongle
No - from [BEST] to [CDMA]
No - from [CDMA] to Infinity-Box/Dongle
No - from [CDMA] to [BEST]
No - from Infinity-Box/Dongle to [BEST]
No - from Infinity-Box/Dongle to [CDMA]



Can you provide another S/N to transfer ?

[benoupro]

i buy new best dongle i dont find cm2 dongle

my new dongle best sn/4FAA2484

my old box sn
AD6EA15C

picture.............
https://i.imgur.com/LfKMfHL.jpg