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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box

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Old 04-16-2017, 07:33   #1 (permalink)
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Help for not opening InfinityBox CM2QLM


Help for not opening InfinityBox CM2QLM


https://ibb.co/hjvwi5
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Old 04-16-2017, 08:09   #2 (permalink)
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=== DongleManager [Infinity] v1.70 [04/16/2017 11:34:03] ===
Searching...
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 000102BC7CEC4082
Box/Dongle found: Infinity-Box/Dongle
Reading...
Serial No (S/N): DA9402BC
Firmware version: 0134.02
=== Process started: 04/16/2017 11:34:04 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0007] No updates found for your Smart-Card. DO NOT try more today !
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The Following User Says Thank You to IMANI MOHAMMAD For This Useful Post:
Old 04-16-2017, 08:26   #3 (permalink)
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Quote:
Originally Posted by IMANI MOHAMMAD View Post
=== DongleManager [Infinity] v1.70 [04/16/2017 11:34:03] ===
Searching...
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 000102BC7CEC4082
Box/Dongle found: Infinity-Box/Dongle
Reading...
Serial No (S/N): DA9402BC
Firmware version: 0134.02
=== Process started: 04/16/2017 11:34:04 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0007] No updates found for your Smart-Card. DO NOT try more today !
Hello,

What is your Support Validity Date ?
How to check - http://www.infinity-box.com/doc.php?id=17

If you have active support - run DongleManager software and update Box/Dongle firmware.
If support is not active - please contact to any seller and renew support.
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Old 04-16-2017, 08:46   #4 (permalink)
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History does not show

How to report a problem:
Order read an Instruction and Click here or contact to [email protected]
Box/Dongle/Smart-Card Click here
Software Activations Click here
Software Click here
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Old 04-16-2017, 09:26   #5 (permalink)
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Dear Sir,

Please try once again exactly as per instruction.
Result ?
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