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05-08-2017, 08:32
| #1 (permalink) |
| Freak Poster  Join Date: May 2008
Posts: 346
Member: 779599 Status: Offline Thanks Meter: 59 | infinity activation help |
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05-08-2017, 08:36
| #2 (permalink) | |
| No Life Poster   Join Date: Dec 2004 Location: Uganda Age: 45
Posts: 2,919
Member: 96478 Status: Offline Sonork: 100.1674604 Thanks Meter: 1,420 | Quote:
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05-08-2017, 09:14
| #3 (permalink) |
| Freak Poster Join Date: May 2008
Posts: 346
Member: 779599 Status: Offline Thanks Meter: 59 | ==== [5/8/2017 13:17:05] ==== Smart-Card update process may takes up to 4-5 minutes to complete. During update process software may seem hanging but please DO NOT close or terminate forcely application. It may cause harm to your Smart-Card. Just let the process to be finished. - Connect Infinity Box/Dongle (Smart-Card) to PC - Disconnect all other Boxes/Dongles (Smart-Card) from PC - Update Smart-Card Reader drivers to latest version - Disable Antivirus and Firewall - DO NOT interrupt update process even if you think that software is freez ! ==== [5/8/2017 13:17:17] ==== Smart-Card update process may takes up to 4-5 minutes to complete. During update process software may seem hanging but please DO NOT close or terminate forcely application. It may cause harm to your Smart-Card. Just let the process to be finished. - Connect Infinity Box/Dongle (Smart-Card) to PC - Disconnect all other Boxes/Dongles (Smart-Card) from PC - Update Smart-Card Reader drivers to latest version - Disable Antivirus and Firewall - DO NOT interrupt update process even if you think that software is freez ! === DongleManager [Infinity] v1.70 [5/8/2017 13:17:58] === Searching... Card-Reader: Axalto e-gate 0 HWID: 0001325100001942 Box/Dongle found: Infinity-Box/Dongle Reading... Serial No (S/N): 8CED3251 Firmware version: 0116.02 === Process started: 5/8/2017 13:18:06 === Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication successfull Servicing card - Stage 1... Stage 1 completed Servicing card - Stage 2... Stage 2 completed. Card serviced ok Securing session... Session secured ok Upgrading dongle... Wait 4-5 minutes ! DO NOT disconnect Box/Dongle ! Applet upgrade ok Checking Dongle Identification... Identification Ok. Finalizing... Finalizing check error: Server answer:[0002] Client/Server protocol packet length is invalid. Contact to http://www.infinity-box.com/support/?r=2 === DongleManager [Infinity] v1.70 [5/8/2017 13:19:19] == |
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05-08-2017, 10:30
| #5 (permalink) |
| Freak Poster Join Date: May 2008
Posts: 346
Member: 779599 Status: Offline Thanks Meter: 59 | === DongleManager [Infinity] v1.70 [5/8/2017 13:19:19] === Searching... Card-Reader: Axalto e-gate 0 HWID: 0001325100001942 Box/Dongle is not found === DongleManager [Infinity] v1.70 [5/8/2017 13:19:33] === Searching... Card-Reader: Axalto e-gate 0 HWID: 0001325100001942 Box/Dongle is not found === DongleManager [Infinity] v1.70 [5/8/2017 13:19:48] === Searching... Card-Reader: Axalto e-gate 0 HWID: 0001325100001942 Box/Dongle is not found === DongleManager [Infinity] v1.70 [5/8/2017 13:19:57] === Searching... Card-Reader: Axalto e-gate 0 HWID: 0001325100001942 Select Token Type: instead of Autodetect === DongleManager [Infinity] v1.70 [5/8/2017 13:20:19] === Box/Dongle type selected: Infinity-Box/Dongle Card-Reader: Axalto e-gate 0 HWID: 0001325100001942 === Process started: 5/8/2017 13:20:21 === Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server answer:[0010] Dongle Authentication fail. Probably last attempt was interrupted or wrong Smart-Card connected. Contact to http://www.infinity-box.com/support/?r=2 |
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05-08-2017, 10:49
| #6 (permalink) |
| No Life Poster Join Date: Dec 2004 Location: Uganda Age: 45
Posts: 2,919
Member: 96478 Status: Offline Sonork: 100.1674604 Thanks Meter: 1,420 | Be patient Wait Respected Yellowboss or Infinityhelp will help you soon. |
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| The Following User Says Thank You to Kirumira For This Useful Post: |
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05-08-2017, 14:34
| #7 (permalink) | |
| Product Supporter  Join Date: Jun 2009 Location: private
Posts: 36,453
Member: 1043909 Status: Offline Thanks Meter: 60,921 | Quote:
You have made first post less than hour ago and now "where are you". btw, you have got an answer already. I suggest you do not use fake usernames in this forum if you want to get support. | |
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05-08-2017, 14:44
| #8 (permalink) | |
| No Life Poster  Join Date: Feb 2006 Location: In my LAB
Posts: 3,162
Member: 231728 Status: Offline Thanks Meter: 2,102  | Quote:
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05-08-2017, 20:32
| #9 (permalink) | |
| Product Supporter Join Date: Jun 2009 Location: private
Posts: 36,453
Member: 1043909 Status: Offline Thanks Meter: 60,921 | Quote:
Let us double check your order carefully to avoid any problems with your account and your order. Thank you ! | |
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