help please infinity support team - GSM-Forum

hik · 10-13-2007, 20:09

hi, my infinity dongel broken, i sent it to reseller, but no luck been told simcard inside dongel, its broken can you replace it or sell me new one please or is there any chance to help me please what to do thanks live in scotland

**InfinitySupport** · 10-13-2007, 21:21

Hello,

We did not make any direct replacement, all operations like replacement/warranty etc. should be managed by reseller.
If you have problems with your reseller you can send mail to [email protected] and describe situation so detailed as possible, but best way: solve the problem with your reseller.

hik · 10-13-2007, 21:47

thanks, i try reseller again see how i get on with it thanks

10-13-2007, 20:09	#1 (permalink)
hik Major Poster Join Date: Oct 2005 Location: mobile world Posts: 46 Member: 194674 Status: Offline Thanks Meter: 4	help please infinity support team hi, my infinity dongel broken, i sent it to reseller, but no luck been told simcard inside dongel, its broken can you replace it or sell me new one please or is there any chance to help me please what to do thanks live in scotland

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10-13-2007, 21:21	#2 (permalink)
InfinitySupport Product Manager Join Date: Mar 2005 Location: infinity-box Posts: 38,635 Member: 130995 Status: Offline Thanks Meter: 35,227	Hello, We did not make any direct replacement, all operations like replacement/warranty etc. should be managed by reseller. If you have problems with your reseller you can send mail to [email protected] and describe situation so detailed as possible, but best way: solve the problem with your reseller.

10-13-2007, 21:47	#3 (permalink)
hik Major Poster Join Date: Oct 2005 Location: mobile world Posts: 46 Member: 194674 Status: Offline Thanks Meter: 4	thanks, i try reseller again see how i get on with it thanks