help plz - GSM-Forum

sajidali · 09-16-2008, 15:32

when i try to entar support area
this error comes
1. You must download and use latest Support Manager to login in support area !
2. Connect Dongle/Box to PC.
3. Install Support Manager and follow Support area link.

If you cant enter in support area this means that you must download New Support Manager and try again.

Login in Demo mode to see support area functionality.

**InfinitySupport** · 09-16-2008, 20:17

Hello,

1. Try to login in support area again
2. Read error messages very carefully and follow by advices that you can see in support area
3. If you can not understand what to do post here error messages that you can see in support area.
Remove any kind of private data from your public message in forum (f.e. dongle S/N, support area username, password) !

If you are sure that you have read and understand everything that was written in support area well but problem still exist please, follow the next instruction:

1. Run Infinity-Box DongleManager
2. Make "Read S/N" operation
3. Copy text with full dongle details from DongleManager and send dongle details (and detailed problem description) to
[email protected] so we will be able to check what is wrong and how to help you.

09-16-2008, 15:32	#1 (permalink)
sajidali No Life Poster Join Date: Sep 2005 Location: PAKISTAN Age: 39 Posts: 1,732 Member: 181886 Status: Offline Sonork: 100.1579817 Thanks Meter: 1,007	help plz when i try to entar support area this error comes 1. You must download and use latest Support Manager to login in support area ! 2. Connect Dongle/Box to PC. 3. Install Support Manager and follow Support area link. If you cant enter in support area this means that you must download New Support Manager and try again. Login in Demo mode to see support area functionality.

Similar Threads
Thread	Thread Starter	Forum	Replies	Last Post
6500s help plz	nejm	Nokia Hardware & Hardware Repair	3	03-29-2010 15:57
samsung i5700 galaxy lite help plz..	s-mobileturkey	Android based Phones / Tablets	0	03-29-2010 14:53
3660 not charging help plz	dj.comcell	WD2 & APE (Symbian Phones)	0	03-29-2010 14:08
6500c help plz	shahalom007	Nokia Hardware & Hardware Repair	2	03-29-2010 13:33
A2 Initializating file system error !! Cant customize !! Help plz	Dany	Universalbox	2	03-29-2010 12:35

09-16-2008, 20:17	#2 (permalink)
InfinitySupport Product Manager Join Date: Mar 2005 Location: infinity-box Posts: 38,635 Member: 130995 Status: Offline Thanks Meter: 35,227	Hello, 1. Try to login in support area again 2. Read error messages very carefully and follow by advices that you can see in support area 3. If you can not understand what to do post here error messages that you can see in support area. Remove any kind of private data from your public message in forum (f.e. dongle S/N, support area username, password) ! If you are sure that you have read and understand everything that was written in support area well but problem still exist please, follow the next instruction: 1. Run Infinity-Box DongleManager 2. Make "Read S/N" operation 3. Copy text with full dongle details from DongleManager and send dongle details (and detailed problem description) to [email protected] so we will be able to check what is wrong and how to help you.