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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box

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Old 12-20-2007, 07:03   #1 (permalink)
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Help Request From Infinity Support


HI Sir

I have a problem about infinity box

the problem is that there is not change imei option in service tab ,

i use the highest version of this box software




so many thanks
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Old 12-20-2007, 08:17   #2 (permalink)
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Hello,

You must run "DongleManager", read dongle S/N and then change "UK-Edition" option to OFF !

Next time you must think twice before you start to play with tools like "DongleManager" to avoid this kind of questions.
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Old 12-20-2007, 08:35   #3 (permalink)
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Hello

Thanks for ur help but this problem was not easy to solve by users
I am reseller of this box and i have never faced with this problem also i have the best sale of this box

any way thank you
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Old 12-20-2007, 12:50   #4 (permalink)
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Hello,

All dongles supplied with "uk-edition" option disabled, so "imei" option is VISIBLE by default to users.
So the only one problem exist: user start "DnleManager" and press buttons without any ideas what they do, of course after some time thay forgot what they do and what they need.
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Old 04-03-2011, 09:53   #5 (permalink)
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need flash file ver this not on support site plese help me infinity box

HEXING25_08B_GEMMTK_ROMINFO_v05HEXING25_08B_GEM_L1 30_V106.BIN_L130_V106

this file v not found on suport sit since last three month
plese help me and provide this file or substitute
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Old 04-03-2011, 13:16   #6 (permalink)
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Quote:
Originally Posted by ajay8848 View Post
need flash file ver this not on support site plese help me infinity box

HEXING25_08B_GEMMTK_ROMINFO_v05HEXING25_08B_GEM_L1 30_V106.BIN_L130_V106

this file v not found on suport sit since last three month
plese help me and provide this file or substitute
Hello,

This file is not exist in support area yet.
It will be good if somebody can read full flash from the same good working phone and send full flash (or RapidShare AG, Cham, Switzerland link) backup file to [email protected] so we will be able to prepare and upload good working files in support area for all users.

---
Please, do not send to us backup files from damaged phones !
We can not repair damaged files !
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