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Old 09-20-2018, 05:25   #1 (permalink)
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help team


hello need help my ast,mtk,rda,rkt.spd not opening there is no foult bin in the folder need help

but qlm,scr,lg,sm working... anyone help me
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Old 09-20-2018, 07:53   #2 (permalink)
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Hello,
What is your dongle serial number?
Did you see any error when you try to open modules?
Does your pc have any usb sharing/debug/sniffer etc installed?

Br.
Infinity Box Team.
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Old 09-20-2018, 09:53   #3 (permalink)
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ots ok now all module is working tnxxxx
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Old 09-20-2018, 10:01   #4 (permalink)
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CM2 showing error while opening.

=== DongleManager [Infinity] v1.70 [9/20/2018 14:20:32] ===
Searching...
Card-Reader: Generic EMV Smartcard Reader 2
HWID: 00000A7218434082
Box/Dongle found: Infinity-Box/Dongle
Serial No (S/N): 561C0A72
Firmware version: 0136.02
Box/Dongle misconfiguration
Diagnostic code: 54
"UK Edition" status: Off
Last launched Application: 0031 v.0127
=> Activations:
- 00: Infinity-Box/Dongle v.0136
Diagnostic Key: 7F2AFD14AD7FB385
(This is my error report while opening )
plz help me out of this problem.
smart-card misconfiguration ! contact to support

Last edited by ansarifaisal; 09-20-2018 at 10:10.
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Old 09-20-2018, 16:00   #5 (permalink)
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Quote:
Originally Posted by ansarifaisal View Post
=== DongleManager [Infinity] v1.70 [9/20/2018 14:20:32] ===
Searching...
Card-Reader: Generic EMV Smartcard Reader 2
HWID: 00000A7218434082
Box/Dongle found: Infinity-Box/Dongle
Serial No (S/N): 561C0A72
Firmware version: 0136.02
Box/Dongle misconfiguration
Diagnostic code: 54
"UK Edition" status: Off
Last launched Application: 0031 v.0127
=> Activations:
- 00: Infinity-Box/Dongle v.0136
Diagnostic Key: 7F2AFD14AD7FB385
(This is my error report while opening )
plz help me out of this problem.
smart-card misconfiguration ! contact to support

Hello,

To avoid software conflicts in future please do not use "snoopy flashtool" at the same time with Infinity software.

What to do now:
- Delete fault.bin file from software folder (if you have it there)
- Install latest Infinity software updates

Wait for team confirmation about update after you got

- Run DongleManager
- Update Dongle firmware
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