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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box


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Old 03-15-2015, 23:07   #1 (permalink)
Freak Poster
 
Join Date: Sep 2000
Posts: 171
Member: 2137
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Thanks Meter: 16
Exclamation hi team i need help


hi
im just coming up to my old job, and im installing all my dongle's
for infinity i got a seriouse probléme , my card is not recogniser by the update tool;
i dowloaded the card reader from support and i got this log:
Quote:
Database: ./FSCard.ini
Card-Reader: Gemalto e-gate Smart Card 0
ATR: 3B759400006202020201
Historical ATR bytes: 0062020202
Card Manager: A0000000030000
SerialNumber: 0001D2C8
ROM:
Integrated Circuit Fabricator: 4090
Integrated Circuit Type: 0062
OS:
Identifier: 0011
Release Date: 0202
Release Level: 0100
EEPROM:
Fabrication Date: 6310
Serial Number: 0001D2C8
Batch Identifier: FF02
Module Fabricator: 1982
Module Packaging Date: 6310
IC Card Manufacturer: 1983
IC Em******* Date: 6310
Pre Personalizer: 1984
Pre Personalization Date: 6310
Pre Personalization Equipment Identifier: 00030001
Personalizer: FFFF
Personalization Date: FFFF
Personalization Equipment Identifier: FFFFFFFF
m_iopCard.Serial: 0001D2C8FF021982
Extended Info is not available: Card returned error message . ISO7816 error 0x6A86 (Wrong parameter(s) P1-P2. Incorrect parameters P1-P2 )
can you help me to figure out this seriouse probléme, and all time i get
Quote:
Card type selected: inf
Dongle can't be found:
Card with specified AID not found
with dongle manager
i have on it best tool activated too
thanks for helping

wbr
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Old 03-16-2015, 11:10   #2 (permalink)
Product Supporter
 
Join Date: Jun 2009
Location: private
Posts: 36,475
Member: 1043909
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Quote:
Originally Posted by Magano View Post
hi
im just coming up to my old job, and im installing all my dongle's
for infinity i got a seriouse probléme , my card is not recogniser by the update tool;
i dowloaded the card reader from support and i got this log:

can you help me to figure out this seriouse probléme, and all time i get

with dongle manager
i have on it best tool activated too
thanks for helping

wbr
Hello,

This Smar-Card is not found in our database. I think you have tried to use another product Smart-Card bun not Infinity Smart-Card.
So you should find your Infinity-Box Smart-Card and try again to read it with Dongle-Manager.
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