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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box

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Old 10-14-2015, 11:37   #1 (permalink)
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hi team Solve the infinity box update problem




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Old 10-14-2015, 12:44   #2 (permalink)
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Hello,

To be able to use latest CM2 modules and support area you need to renew support.

Two Options Available:

1. FREE: Chinese Miracle-2 v 0.XX (Test Version)

http://forum.gsmhosting.com/vbb/f296...ocess-1867818/

2. Not Free: Chinese Miracle-2 v 1.XX (Release) + New Updates/Support

http://forum.gsmhosting.com/vbb/f296...012-a-1391471/
http://forum.gsmhosting.com/vbb/f296...ocess-1865047/

So if you want to use Test versions you can use for free but if you want to use latest support you need to buy 1 year support.
So select what you required.

Br.
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Old 10-14-2015, 12:58   #3 (permalink)
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@ PASSIONATE_BOYS
2 months ago i have added paid activation on this tool suddenly customer got this error
so waiting for team reply.

Br
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Old 10-14-2015, 17:49   #4 (permalink)
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Quote:
Originally Posted by rafi_5217705 View Post


Hello,

Update your box firmware with DongleManager once again now.
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Old 10-14-2015, 17:50   #5 (permalink)
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Originally Posted by .:Abdul-Basit:. View Post
@ PASSIONATE_BOYS
2 months ago i have added paid activation on this tool suddenly customer got this error
so waiting for team reply.

Br
Hello,

What is box S/N ?
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Old 10-15-2015, 07:36   #6 (permalink)
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Thank,s Boss
my problem is Solve now

Last edited by rafi_5217705; 10-15-2015 at 07:44.
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Old 10-19-2015, 07:00   #7 (permalink)
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hi team ones more infinity box problem same like my first post kindly solve this i am thank,s full to you


Box/Dongle Serial No (S/N): 38602816
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Old 10-19-2015, 10:56   #8 (permalink)
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hi teem same problem here
need solution
Thank in Advance



Br
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Old 10-19-2015, 16:19   #9 (permalink)
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Quote:
Originally Posted by rafi_5217705 View Post
hi team ones more infinity box problem same like my first post kindly solve this i am thank,s full to you


Box/Dongle Serial No (S/N): 38602816
Your Dongle has latest firmware.
You do not need to update it.
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Old 10-19-2015, 16:21   #10 (permalink)
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Originally Posted by ask4moon View Post
hi teem same problem here
need solution
Thank in Advance



Br
ask4moon
Hello,

If you want to use latest Infinity-Box updates and support area you should extend/renew your support period.

Please, read information about support policy changes, prices, step-by-step support renew instruction:
http://forum.gsmhosting.com/vbb/f296...012-a-1391471/

You can contact to any reseller from this list Infinity-Box - How to buy and ask your reseller to renew your support. You have to provide to reseller your Infinity-Box Serial Number only.
DO NOT give your dongle passwords to anyone !

If you have Infinity-Credits on your Online Service Account you can renew support by yourself.
Online Service: Infinity-Box - Online Service
Price: Infinity-Box - Price


How to check Support Expiration date: Infinity-Box - FAQ (Frequently Asked Questions)
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Old 10-20-2015, 07:53   #11 (permalink)
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@YellowBoss i have purchases re activation last night
but problem same as can not run new update
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Old 10-20-2015, 08:06   #12 (permalink)
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Quote:
Originally Posted by ask4moon View Post
@YellowBoss i have purchases re activation last night
but problem same as can not run new update
Hello,
After renew support upgrade your Dongle firmware with latest Dongle manager from here- http://server1.infinity-box.com/down....rar&rnd=14994
After download latest CM2 modules from here- Index of pub//software/updates/
Post result.

Br.
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Old 10-20-2015, 08:23   #13 (permalink)
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See this error

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Old 10-20-2015, 08:44   #14 (permalink)
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Quote:
Originally Posted by ask4moon View Post
See this error

Hello,
Check your support period and make sure it's not expired.

Br.
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Old 10-20-2015, 11:26   #15 (permalink)
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Quote:
Originally Posted by ask4moon View Post
@YellowBoss i have purchases re activation last night
but problem same as can not run new update
I do not see any re-activation for your S/N in database.
Contact to your seller and ask him to make activation.
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