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Reload this Page How to fix CM2 Software can not run
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Old 06-12-2022, 08:20   #256 (permalink)
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Quote:
Originally Posted by equinoks View Post
Problem solved after disabling virtualization from Bios
Actually BIOS config is not so important, it looks like after BIOS was disabled some kind of software virtualization tools did not run.
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Old 06-17-2022, 08:18   #257 (permalink)
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need Help my cm2 when i update the system i got this error

=== DongleManager [Infinity] v1.91 [17/06/2022 15:18:04] ===
Box/Dongle type selected: Infinity-Box/Dongle [CM2]
Card-Reader: Alcor Micro USB Smart Card Reader 0
HWID: 000125E121344082
Box/Dongle found: Infinity-Box/Dongle [CM2]
Reading...
Serial No (S/N): F83925E1
Firmware version: 0146.02
=== Started: 17/06/2022 15:18:06 ===
Connecting to server...
Connection successfully established
Checking DongleManager version...
DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer: [0031] Dongle identification data damaged.
Write to https://www.infinity-box.com/support/?r=2
Do you want to report an issue to Support?
No
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Old 06-17-2022, 14:29   #258 (permalink)
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Quote:
Originally Posted by markrempillo View Post
need Help my cm2 when i update the system i got this error

=== DongleManager [Infinity] v1.91 [17/06/2022 15:18:04] ===
Box/Dongle type selected: Infinity-Box/Dongle [CM2]
Card-Reader: Alcor Micro USB Smart Card Reader 0
HWID: 000125E121344082
Box/Dongle found: Infinity-Box/Dongle [CM2]
Reading...
Serial No (S/N): F83925E1
Firmware version: 0146.02
=== Started: 17/06/2022 15:18:06 ===
Connecting to server...
Connection successfully established
Checking DongleManager version...
DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer: [0031] Dongle identification data damaged.
Write to https://www.infinity-box.com/support/?r=2
Do you want to report an issue to Support?
No
Solution for your S/N posted many days ago https://forum.infinity-box.com/viewtopic.php?t=5872
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Old 06-18-2022, 02:53   #259 (permalink)
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Quote:
Originally Posted by InfinityHelp View Post
Solution for your S/N posted many days ago https://forum.infinity-box.com/viewtopic.php?t=5872
i try the solution but my cm2 always error in update..any tips how to repair
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Old 06-21-2022, 02:21   #260 (permalink)
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help me please master
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Old 06-21-2022, 14:57   #261 (permalink)
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Quote:
Originally Posted by markrempillo View Post
i try the solution but my cm2 always error in update..any tips how to repair
use free repair method (after sharing) https://infinity-box.com/?r=100194

first time repair is free
next time repair is paid
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Old 06-22-2022, 01:58   #262 (permalink)
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S/N to repair: ...F83925E1
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Old 06-22-2022, 08:35   #263 (permalink)
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Quote:
Originally Posted by markrempillo View Post
S/N to repair: ...F83925E1
Already answered in other threads
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Old 07-06-2022, 08:45   #264 (permalink)
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cm2 software not opening
cm2 software not opening
Attached Files
File Type: txt Registry.txt (8.9 KB, 4 views)
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Old 07-09-2022, 00:32   #265 (permalink)
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Quote:
Originally Posted by rose4u86 View Post
cm2 software not opening
Close IEMonitor.exe and run Infinity again.
Is it Ok?
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Old 07-13-2022, 13:18   #266 (permalink)
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Box/Dongle misconfiguration === DongleManager [Infinity] v1.91 [7/13/2022 5:49:27 PM] ===
Searching...
Card-Reader: Gemalto e-gate Smart Card 0
HWID: 0002C26C00001942
Box/Dongle found: Infinity-Box/Dongle [CM2]
Serial No (S/N): A270C26C
Firmware version: 0153.02
Box/Dongle misconfiguration
Diagnostic code: 62
"UK Edition" status: Off
Last launched Application: 0030 v.0153
=> Activations:
- 00: Infinity-Box/Dongle [CM2] v0153
- 03: Infinity [BEST] v0122
- 07: #7
- 0B: #11
- 0E: #14
=> Options:
- Infinity-Box/Dongle [CM2]
- Infinity [BEST2]
- Infinity SM
- hua
- avator
- avator-pro
need a help boss
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Old 07-15-2022, 08:52   #267 (permalink)
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Quote:
Originally Posted by gsmshapla View Post
Box/Dongle misconfiguration === DongleManager [Infinity] v1.91 [7/13/2022 5:49:27 PM] ===
Searching...
Card-Reader: Gemalto e-gate Smart Card 0
HWID: 0002C26C00001942
Box/Dongle found: Infinity-Box/Dongle [CM2]
Serial No (S/N): A270C26C
Firmware version: 0153.02
Box/Dongle misconfiguration
Diagnostic code: 62
"UK Edition" status: Off
Last launched Application: 0030 v.0153
=> Activations:
- 00: Infinity-Box/Dongle [CM2] v0153
- 03: Infinity [BEST] v0122
- 07: #7
- 0B: #11
- 0E: #14
=> Options:
- Infinity-Box/Dongle [CM2]
- Infinity [BEST2]
- Infinity SM
- hua
- avator
- avator-pro
need a help boss
Hi,

Please do not use \remote debugger\x64\msvsmon.exe with Infinity.
Now please use free repair method after debugger https://infinity-box.com/?r=100195
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Old 07-15-2022, 10:14   #268 (permalink)
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help me sir Box/Dongle misconfiguration Serial No (S/N): A270C26C
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Old 07-15-2022, 11:12   #269 (permalink)
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Quote:
Originally Posted by gsmshapla View Post
help me sir Box/Dongle misconfiguration Serial No (S/N): A270C26C
use free repair method after debugger https://infinity-box.com/?r=100195

first time repair is free
next time repair is paid
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Old 07-15-2022, 11:18   #270 (permalink)
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15-07-2022 05:17:35
Username: 00A270C26C
==> Scan E:\BOX DONGLE\infinity-box\CM2_Dongle_Manager_v1.91(1)\CM2_Dongle_Manager _v1.91\ for report.log
==> Scan c:\InfinityBox\ for report.log
==> Scan c:\Program Files\ for report.log
==> Scan d:\Program Files\ for report.log
==> Scan c:\Program Files (x86)\ for report.log
Found files: 0
==> Scan E:\BOX DONGLE\infinity-box\CM2_Dongle_Manager_v1.91(1)\CM2_Dongle_Manager _v1.91\ for *.ibin.log
==> Scan c:\InfinityBox\ for *.ibin.log
==> Scan c:\Program Files\ for *.ibin.log
==> Scan d:\Program Files\ for *.ibin.log
==> Scan c:\Program Files (x86)\ for *.ibin.log
Found files: 0
==> Scan E:\BOX DONGLE\infinity-box\CM2_Dongle_Manager_v1.91(1)\CM2_Dongle_Manager _v1.91\ for fault.bin
==> Scan c:\InfinityBox\ for fault.bin
==> Scan c:\Program Files\ for fault.bin
==> Scan d:\Program Files\ for fault.bin
==> Scan c:\Program Files (x86)\ for fault.bin
Found files: 0
No reports found
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