How to fix: Dongle is blocked

[abbas_sohawa]

sir this is my bb5 dongle detail

DongleManager [Infinity-Box] v1.61 [4/8/2016 10:33:17 PM]
PC HWID: 00951D1C53D87E4AC89D55DF70DB11DE
Box/Dongle type selected: [BEST]
Box/Dongle found: [BEST]
Card-Reader: FT SCR2000 0
HWID: 0009A96A10321292
Box/Dongle Serial No (S/N): 5AE9A96A
Firmware version: 0122.02
Active modules:

i have a problem license file is courrpt or invalid
i have done every thing like firewall off and antivirus off please help me

[YellowBoss]

Originally Posted by abbas_sohawa

sir this is my bb5 dongle detail

DongleManager [Infinity-Box] v1.61 [4/8/2016 10:33:17 PM]
PC HWID: 00951D1C53D87E4AC89D55DF70DB11DE
Box/Dongle type selected: [BEST]
Box/Dongle found: [BEST]
Card-Reader: FT SCR2000 0
HWID: 0009A96A10321292
Box/Dongle Serial No (S/N): 5AE9A96A
Firmware version: 0122.02
Active modules:

i have a problem license file is courrpt or invalid
i have done every thing like firewall off and antivirus off please help me

Dear Sir,

Please follow this instruction - http://forum.gsmhosting.com/vbb/f641...edure-2070212/

[abbas_sohawa]

thanks my problem solve

[abbas_sohawa]

dear sir please tell me can i change my email in bb5 dongle account

[InfinityHelp]

Originally Posted by abbas_sohawa

dear sir please tell me can i change my email in bb5 dongle account

Yes, you can change it.

[hamidmanfi061]

infinity dongle wrong email submited in register step


hi dear supporter i has filled gmail fild via wrong spell gmail and an error said me to contact supporter to reset
plzhelp me
thanks

[YellowBoss]

Originally Posted by hamidmanfi061

infinity dongle wrong email submited in register step


hi dear supporter i has filled gmail fild via wrong spell gmail and an error said me to contact supporter to reset
plzhelp me
thanks

Do you see "Dongle is blocked" message ?

[ebenefon]

i have to search all folders in the infinity best software, i cant find fault.bin. i need help

[YellowBoss]

Originally Posted by ebenefon

i have to search all folders in the infinity best software, i cant find fault.bin. i need help

Please read first post in current thread and make step-by-step

[Leo140]

DongleManager [Infinity-Box] v1.61 [05/05/2016 2:21:22 CH]
PC HWID: A718A110EFB5B77B0F39B0A30DD24025
Box/Dongle searching...
Box/Dongle found: [BEST]
Card-Reader: FT SCR2000 0
HWID: 01079268147Dxxxx
Box/Dongle Serial No (S/N): 3F06xxxx
Firmware version: 0122.02
"UK edition" status: Off
Last launched Application: 0000 v.0000
Active modules:
- 03: [BEST] v.0122
Online Service Account: Infinity-Box - Online Service
- Username: 033F06xxxx
- Password: SMHDxxxx


Dear sir
when I reinstall software, it say wrong address
I just do not know what happen
please help me to active my dongle back to life

Thank so much

[YellowBoss]

Originally Posted by Leo140

DongleManager [Infinity-Box] v1.61 [05/05/2016 2:21:22 CH]
PC HWID: A718A110EFB5B77B0F39B0A30DD24025
Box/Dongle searching...
Box/Dongle found: [BEST]
Card-Reader: FT SCR2000 0
HWID: 01079268147Dxxxx
Box/Dongle Serial No (S/N): 3F06xxxx
Firmware version: 0122.02
"UK edition" status: Off
Last launched Application: 0000 v.0000
Active modules:
- 03: [BEST] v.0122
Online Service Account: Infinity-Box - Online Service
- Username: 033F06xxxx
- Password: SMHDxxxx


Dear sir
when I reinstall software, it say wrong address
I just do not know what happen
please help me to active my dongle back to life

Thank so much

Hello,
Sorry I did not understand problem well.
Do you see "Dongle is blocked" text or do you see anything else ?

[Leo140]

Originally Posted by YellowBoss

Hello,
Sorry I did not understand problem well.
Do you see "Dongle is blocked" text or do you see anything else ?

Where i can post my problem Sir, sorry for troubling you

[InfinityHelp]

Originally Posted by Leo140

Where i can post my problem Sir, sorry for troubling you

Dear Sir,

You can post your problem everywhere.
The only important thing - please explain a problem in details.

[khassene01]

I confirmed this operations 1. + 2. + 3. + 4. and not done

i have send email


DongleManager [Infinity-Box] v1.61 [17/05/2016 16:11:16]
PC HWID: 0ABE5F43FE4549CA6E016C5A4DC1CA71
Box/Dongle searching...
Box/Dongle found: inf
Card-Reader: FT SCR2000 0
HWID: 000332AB00001942
Box/Dongle Serial No (S/N): B641xxxx
Firmware version: 0130.02
Box/Dongle Status: 57
"UK edition" status: Off
Last launched Application: 0034 v.0100
Active modules:
- 00: inf v.0130
- 03: [BEST] v.0122
- 04: Pin-Finder Adapter
Online Service Account: Infinity-Box - Online Service
- Username: 00B641xxxx
- Password:
Box/Dongle key: 7F58F4038EAFxxxx
Box/Dongle Identification data is damaged, ErrorCode #57

[YellowBoss]

Originally Posted by khassene01

I confirmed this operations 1. + 2. + 3. + 4. and not done

i have send email


DongleManager [Infinity-Box] v1.61 [17/05/2016 16:11:16]
PC HWID: 0ABE5F43FE4549CA6E016C5A4DC1CA71
Box/Dongle searching...
Box/Dongle found: inf
Card-Reader: FT SCR2000 0
HWID: 000332AB00001942
Box/Dongle Serial No (S/N): B641xxxx
Firmware version: 0130.02
Box/Dongle Status: 57
"UK edition" status: Off
Last launched Application: 0034 v.0100
Active modules:
- 00: inf v.0130
- 03: [BEST] v.0122
- 04: Pin-Finder Adapter
Online Service Account: Infinity-Box - Online Service
- Username: 00B641xxxx
- Password:
Box/Dongle key: 7F58F4038EAFxxxx
Box/Dongle Identification data is damaged, ErrorCode #57

1. Update your Card-Reader Drivers:

- File with Drivers: CardReader_Fetian_FT2K.7z
- File with Instruction: Infinity-Box_How_to_update_FT_SCR2000_CardReader_drivers.pd f

Download files here - Index of pub/drivers/

Also you can insert Smart-Card into another Card-Reader.

2. Run DongleManager.exe
3. Update Dongle firmware now ONLY ONE TIME now


- DO NOT use any kind of usb sharing/trace/spy/debug software to avoid forever-blocked Dongle !
- DO NOT update Smart-Card many times otherwise your account will be locked automatically after 3 (three) tries