how to update fw for box
 

my box new active

----------Process started: 10/27/2014 3:18:39 PM----------
DongleManager version: 1.41
Locating server...
Server address found#1
Connecting to server#1...
Connection to server failed#1 Socket Error # 11001
Host not found.
Server address found#2
Connecting to server#2...
Connection to server failed#2 Socket Error # 11001
Host not found.
Server address found#3
Connecting to server#3...
Connection to server failed#3 Socket Error # 11001
Host not found.


what's error

Hello,

Latest DongleManager version is 1.53: http://server1.infinity-box.com/down...gleManager.rar

update ok

==== [10/28/2014 7:29:22 AM] ====
Dongle Manager [Infinity Box] v1.53
Card type selected: inf
----------Process started: 10/28/2014 7:29:40 AM----------
DongleManager version: 1.53
PC HWID: 12423454645645645
Card-Reader: Gemalto e-gate Smart Card 0
Card type: inf
Locating server...
Server address found
Connecting to server
Server connection successfully established
S/N: xxxxxxx, Firmware: 0118.02
Authenticating on server...
Authentication successfull
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Dongle Identification checked
Service stage 1 confirmed
Securing session...
Session secured ok
Upgrading dongle...
DO NOT disconnect Card !
WAIT 3-4 minutes !
Last APDU: 48 sec
Applet upgrade ok
Checking Dongle Identification...
Identification Ok. Finalizing...
Finalizing ok
Process completed
----------Process finished: 10/28/2014 7:30:52 AM----------

Card type selected: inf
DongleManager version: 1.53
10/28/2014 7:30:54 AM
PC HWID: 231423423432423
Card-Reader: Gemalto e-gate Smart Card 0
Card type: inf
Dongle serial No (S/N): zxcvbbb
Firmware version: 0128.02
Dongle status: activated
"UK edition" status: Off
Last launched application: 0000 v.0000
Active modules:
- 00: inf v.0128
Online Service Account: Infinity-Box - Online Service
- Username: abc
- Password: abc
Dongle parameters checksum: 8D5F53

I ask for help, I login it says Wrong Login or Passwod




==== [1/10/2015 3:43:56 AM] ====
Dongle Manager [Infinity Box] v1.53
Card type selected: inf
Dongle can't be found:
Card with specified AID not found
Card type selected: inf
----------Process started: 1/10/2015 3:44:19 AM----------
DongleManager version: 1.53
PC HWID: B81B1D5AB31107E34F31B01847A09587
Card-Reader: Gemalto e-gate Smart Card 0
Card type: inf
Locating server...
Server address found
Connecting to server
Connection to server failedSocket Error # 10060
Connection timed out.
----------Process started: 1/10/2015 3:45:11 AM----------
DongleManager version: 1.53
PC HWID: B81B1D5AB31107E34F31B01847A09587
Card-Reader: Gemalto e-gate Smart Card 0
Card type: inf
Locating server...
Server address found
Connecting to server
Server connection successfully established
S/N: A1C7C272, Firmware: 0118.02
Authenticating on server...
Authentication successfull
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Dongle Identification checked
Service stage 1 confirmed
Securing session...
Session secured ok
Upgrading dongle...
DO NOT disconnect Card !
WAIT 3-4 minutes !
Last APDU: 49 sec
Applet upgrade ok
Checking Dongle Identification...
Identification Ok. Finalizing...
Finalizing ok
Process completed


----------Process finished: 1/10/2015 3:46:43 AM----------
Card type selected: inf
DongleManager version: 1.53
1/10/2015 3:46:48 AM
PC HWID: B81B1D5AB31107E34F31B01847A09587
Card-Reader: Gemalto e-gate Smart Card 0
Card type: inf
Dongle serial No (S/N): A1C7C272
Firmware version: 0128.02
Dongle status: activated
"UK edition" status: Off
Last launched application: 0000 v.0000
Active modules:
- 00: inf v.0128
- 03: [BEST] v.0122
Online Service Account: Infinity-Box - Online Service
- Username: xxxxx
- Password: xxxxx
Dongle parameters checksum: 906C46

You are smart.
You have posted here your box info and Username/Password.

What should we do now for you ?