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Old 03-30-2007, 06:01   #1 (permalink)
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How to update infinity box


----------Process started:10:31:11 AM----------
Locating Emeralda server...
Emeralda server address found.
Connecting to Emeralda server...
Server connection successfully established.
S/N: xxxxxxxx, Firmware: 0108.02
Authenticating on server...
Authentication successfull.
Checking upgrade client version...
Version check error: Error: Your update client version is expired! Please download new client from support area and start upgrade again.
Disconnected.

please help.
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Old 03-30-2007, 06:22   #2 (permalink)
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download link: http://www.infinity-box.com/download/

use new update client v ersion update your box.

Last edited by InfinitySupport; 03-30-2007 at 19:54. Reason: link correction
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Old 03-30-2007, 06:50   #3 (permalink)
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Thansssss bro luckever
----------------
Log opened: [3/30/2007] [11:48:11 AM]
App: D:\Documents and Settings\kabir\My Documents\DongleManager\DongleManager.exe
Dongle Manager [Infinity Box] v1.15
----------Process started:11:48:18 AM----------
Locating Emeralda server...
Emeralda server address found.
Connecting to Emeralda server...
Server connection successfully established.
S/N: xxxxxxxx, Firmware: 0108.02
Authenticating on server...
Authentication successfull.
Checking upgrade client version...
Your upgrade client is up-to-date.
Checking Dongle Identification...
Dongle Identification checked.
Service stage 1 confirmed.
Securing session...
Session secured ok.
Upgrading dongle...
Applet upgrade ok.
Checking Dongle Identification...
Identification Ok. Finalizing...
Finalizing ok.
Process completed.
----------Process finished:11:48:55 AM----------

Last edited by kabirhossain; 03-30-2007 at 08:02.
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Old 03-30-2007, 07:25   #4 (permalink)
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I have problem with updating my box:

First ISP:
----------------
Log opened: [30.03.2007] [9:23:44]
App: D:\GSM\Panasonic\Infinity-box\DongleManager\DongleManager.exe
Dongle Manager [Infinity Box] v1.15
----------Process started:9:23:51----------
Locating Emeralda server...
Emeralda server address found.
Connecting to Emeralda server...
Connection to server failed: Socket Error # 11001
Host not found.

Second ISP:
----------------
Log opened: [30.03.2007] [9:29:31]
App: D:\GSM\Panasonic\Infinity-box\DongleManager\DongleManager.exe
Dongle Manager [Infinity Box] v1.15
----------Process started:9:29:38----------
Locating Emeralda server...
Emeralda server address found.
Connecting to Emeralda server...
Connection to server failed: Socket Error # 11001
Host not found.

Third ISP:
----------------
Log opened: [30.03.2007] [10:04:01]
App: D:\GSM\Panasonic\Infinity-box\DongleManager\DongleManager.exe
Dongle Manager [Infinity Box] v1.15
----------Process started:10:04:06----------
Locating Emeralda server...
Emeralda server address found.
Connecting to Emeralda server...
Connection to server failed: Socket Error # 11001
Host not found.

I've been trying to update my box more than 10 times with 3 ISP :mad

Last edited by JC_BY; 03-30-2007 at 08:06.
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Old 03-30-2007, 08:27   #5 (permalink)
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@JC_BY
please, contact to -- for detailed instructions.

Last edited by YellowBoss; 03-03-2020 at 22:31.
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Old 03-30-2007, 12:55   #6 (permalink)
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i have same probleme !!!!


----------Process started:11:54:03----------
Locating Emeralda server...
Emeralda server address found.
Connecting to Emeralda server...
Connection to server failed: Socket Error # 10061
Connection refused.
please infinity team fix this error
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Old 03-30-2007, 13:03   #7 (permalink)
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am also getting this error infinity pls help
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Old 03-30-2007, 16:14   #8 (permalink)
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Conction refused!
what's going on? please solve the problem urgent i need to work!

Last edited by marcisco2001; 03-30-2007 at 16:25.
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Old 03-30-2007, 16:39   #9 (permalink)
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thanks infinity team

probleme solved

Log opened: [30/03/2007] [15:34:21]
App: D:\Documents and Settings\outhman\Bureau\supports-boxes\infinity\DongleManager\DongleManager.exe
Dongle Manager [Infinity Box] v1.15
----------Process started:15:34:33----------
Locating Emeralda server...
Emeralda server address found.
Connecting to Emeralda server...
Server connection successfully established.
S/N: ********, Firmware: 0108.01
Authenticating on server...
Authentication successfull.
Checking upgrade client version...
Your upgrade client is up-to-date.
Checking Dongle Identification...
Dongle Identification checked.
Service stage 1 confirmed.
Securing session...
Session secured ok.
Upgrading dongle...
Applet upgrade ok.
Checking Dongle Identification...
Identification Ok. Finalizing...
Finalizing ok.
Process completed.
----------Process finished:15:34:56----------
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Old 03-30-2007, 20:25   #10 (permalink)
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upgrade probs

me too i got my infinity yesterday and i get same error
Dongle Manager [Infinity Box] v1.15
----------Process started:18:38:03----------
Locating Emeralda server...
Emeralda server address found.
Connecting to Emeralda server...
Server connection successfully established.
S/N: 1xxxxxx1, Firmware: 0104.02
Authenticating on server...
Authentication stage error: Socket Error # 10054
Connection reset by peer.

firewall is disabled , this is the latest dongle manager from infinity support site , , can you please help
best regards
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Old 03-30-2007, 20:43   #11 (permalink)
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Many Thx .....will Used ....
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Old 03-30-2007, 21:01   #12 (permalink)
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How to solve connection errors:
1. download latest "DongleManager" here: http://www.infinity-box.com/download/
2. unpack downloaded DongleManager in new folder (NOT overwrite old existing DongleManager) !
3. be sure that firewall disabled and "DongleManager.exe" has enough rights to access network
4. be sure that you have Internet connection enabled
if problem still exist:
5. download ...
6. unpack archive
7. exit DongleManager
8. put "emeralda.ip" file in folder with DongleManager
9. run DongleManager
10. repeat dongle upgrade process

please, follow my advice exactly.

Last edited by YellowBoss; 03-03-2020 at 22:31.
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Old 03-30-2007, 21:14   #13 (permalink)
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Yes U Are Write Just Working Perfect Now Many Thx Infinity
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Old 03-30-2007, 21:47   #14 (permalink)
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same error

Quote:
Originally Posted by tubby67 View Post
me too i got my infinity yesterday and i get same error
Dongle Manager [Infinity Box] v1.15
----------Process started:18:38:03----------
Locating Emeralda server...
Emeralda server address found.
Connecting to Emeralda server...
Server connection successfully established.
S/N: 1xxxxxx1, Firmware: 0104.02
Authenticating on server...
Authentication stage error: Socket Error # 10054
Connection reset by peer.

firewall is disabled , this is the latest dongle manager from infinity support site , , can you please help
best regards
done all you stated and still get this error
----------Process started:21:36:14----------
Locating Emeralda server...
Emeralda server address found.
Connecting to Emeralda server...
Server connection successfully established.
S/N: 1xxxxxx1, Firmware: 0104.02
Authenticating on server...
Authentication stage error: Socket Error # 10054
Connection reset by peer.

i have disabled firewall and anti, virus , have allowed righjts to dongle manager and emeralda.ip files in firewall settings ,, does it make a difference the i have it installed on my D drive and not C drive , i wouldn't think so my self i have other programs on my d , working a1
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Old 03-30-2007, 22:35   #15 (permalink)
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@tubby67
it's not important C or D or any other drive.
please, send log file (you can find it in folder with DongleManager) to [email protected]
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