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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box

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Old 08-08-2017, 08:35   #1 (permalink)
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Smile How To Update Samsung Module On InfinityBox/BestDongle Step by Step Tutorial


How To Update Samsung Module On InfinityBox/BestDongle Step by Step Tutorial


All Infinity-Box users has Infinity Online Service (IOS) option activated by default.

- Read an Instrustion how to use Infinity Online Service (IOS) and Infinity-Credits
- Connect Dongle or Box to PC
- Download and run "Dongle Manager" [Smart-Card Manager]
- Make "Read Online Service Username/Password", you will see Username and Password



- Login to Infinity Online Service (IOS) with given Username and Password



If You See An error of Wrong User pass Then Reset your password By Clicking on
Reset Password

After Reset your Password you must change your Password 1st type temporary password then new password then retype new password

After Successfully Log In to Your IOS Account Follow Below Video Tutorial .


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Old 08-08-2017, 09:39   #2 (permalink)
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After Successful Activation of Samsung Module Please Run Latest Dongle Manager And update Your Box/Dongle .
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Old 08-08-2017, 23:58   #3 (permalink)
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My email is registered, no longer exists, I need change e-mail , help-me
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Old 08-09-2017, 08:12   #4 (permalink)
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Quote:
Originally Posted by turca View Post
My email is registered, no longer exists, I need change e-mail , help-me
Send me Your Box Serial via PM .
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Old 08-09-2017, 09:12   #5 (permalink)
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Quote:
Originally Posted by turca View Post
My email is registered, no longer exists, I need change e-mail , help-me

You can't change email by third person
only contact with

Check here
https://www.infinity-box.com/contact.php
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Old 08-10-2017, 07:19   #6 (permalink)
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Error: Invalid e-mail !
Operation canceled
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Old 08-11-2017, 12:13   #7 (permalink)
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I HAVE A INFINITY BOX AND MY SUPPORT IS EXPIRED SO CAN I USE WITHOUT RENEW Infinity Samsung software v1.02

MY 1ST YEAR SUPPORT EXPIRED
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Old 08-11-2017, 12:38   #8 (permalink)
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Quote:
Originally Posted by @@@[email protected]@@ View Post
I HAVE A INFINITY BOX AND MY SUPPORT IS EXPIRED SO CAN I USE WITHOUT RENEW Infinity Samsung software v1.02

MY 1ST YEAR SUPPORT EXPIRED
Extend your Support Period
or
You can Use on Infinity Best Dongle.
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Old 08-13-2017, 08:44   #9 (permalink)
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after activate
software says
DONGLE WITH SM ACTIVATION IS NOT FOUND
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Old 08-13-2017, 10:34   #10 (permalink)
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Quote:
Originally Posted by YingJie View Post
after activate
software says
DONGLE WITH SM ACTIVATION IS NOT FOUND
have you updated dongle firmware?
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Old 08-13-2017, 10:34   #11 (permalink)
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Quote:
Originally Posted by @@@[email protected]@@ View Post
I HAVE A INFINITY BOX AND MY SUPPORT IS EXPIRED SO CAN I USE WITHOUT RENEW Infinity Samsung software v1.02

MY 1ST YEAR SUPPORT EXPIRED
You can use without renew
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Old 08-13-2017, 10:35   #12 (permalink)
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Error: Invalid e-mail !
Operation canceled
You should enter real valid e-mail address
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Old 08-13-2017, 10:36   #13 (permalink)
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Quote:
Originally Posted by turca View Post
My email is registered, no longer exists, I need change e-mail , help-me
contact to support via e-mail https://www.infinity-box.com/contact.php
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Old 08-13-2017, 16:24   #14 (permalink)
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my sn show not found

already update but still dongle activation not found

Last edited by solusi hp; 08-13-2017 at 16:31.
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Old 08-13-2017, 16:47   #15 (permalink)
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Originally Posted by solusi hp View Post
my sn show not found

already update but still dongle activation not found
what is your dongle S/N ?
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