How to upgrade dongle firmware in 1.18 to 1.20

[Denozaur]

Please im need help im update my dongle with last dongle maneger software bat , firmware not update 1.18
where wrong what im need ?

[Denozaur]

----------Process started: 21.10.2012 14:54:51----------
DongleManager version: 1.46
Locating server...
Server address found#1
Connecting to server#1...
Server connection successfully established
S/N: ччччччф, Firmware: 0116.02
Authenticating on server...
Authentication successfull
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Dongle Identification checked
Servicing card - Stage 1...
Stage 1 completed
Servicing card - Stage 2...
Stage 2 completed. Card serviced ok
Securing session...
Session secured ok
Upgrading dongle...
DO NOT disconnect Card !
WAIT 2-3 minutes !
Applet upgrade ok
Checking Dongle Identification...
Identification Ok. Finalizing...
Finalizing ok
Process completed

----------Process started: 21.10.2012 14:57:45----------
DongleManager version: 1.46
Locating server...
Server address found#1
Connecting to server#1...
Server connection successfully established
S/N: ччччччф, Firmware: 0118.02
Authenticating on server...
Authentication stage error: Server reported error:[0007] No more upgrade logs. 
Dongle is up-to-date and has latest firmware. DO NOT try more !

[InfinityHelp]

Hello!

for your box, with inactive (expired) support, box's version 1.18 is LATEST available.
you can read about this here:
Infinity-Box Technical Support • View topic - How to fix "You should extend your support period"
Only those users who extended their support period can get ver 1.20
and use latest updates.
But if you dont wish to extend support period,
then with box ver.1.18 you can use Mmodule up to version 4.14 and other older programs.
Also, main support area will allow to download 1 file per day

[Denozaur]

ok im understand im need bay reneval licenziya

[InfinitySupport]

Originally Posted by Denozaur

ok im understand im need bay reneval licenziya

Hello,

Yes, exactly, it's need to renew support.

[wocko]

Hello,
I just bought an activation for support extend and best activation.
when can i use this activation? what i see now is like this.

----------Process started: 11/22/2012 4:58:21 PM----------
DongleManager version: 1.46
Locating server...
Server address found#1
Connecting to server#1...
Server connection successfully established
S/N: 341DEDIT, Firmware: 0118.02
Authenticating on server...
Authentication stage error: Server reported error:[0007] No more upgrade logs.
Dongle is up-to-date and has latest firmware. DO NOT try more !

Will send dongle s/n if it is required.

Best Wishes

[wocko]

I buy from here:
Infinity-Box 1 Year Updates/Support Period Activation

BB5 Easy Service Tool Activation for Infinity Box

what should i do? need to work with it.

[wocko]

I buy from here:
Infinity-Box 1 Year Updates/Support Period Activation

BB5 Easy Service Tool Activation for Infinity Box

what should i do? need to work with it.

[YellowBoss]

Hello,

I do not see your activations in our database yet.
Please, contact to your reseller to confirm activation status with him.

[wocko]

It is done now.

Card type: inf Card-Reader: Gemalto e-gate Smart Card 0
Dongle serial No (S/N): 341D0000
Firmware version: 0122.02
Dongle status: activated
"UK edition" status: Off
Last launched application: 0000 v.0000
Active modules: 
- 00: inf v.0122
- 03: [BEST] v.0122
Support area: http://www.infinity-box.com/support
- Username: 341D0000
- Password: RYE0000
Online Service Account: http://www.infinity-box.com/service
- Username: 00341D0000
- Password: RYE0000
Dongle parameters checksum: 98E000

Thank you, was too hurry
BR