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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box

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Old 05-08-2017, 12:13   #1 (permalink)
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Hua error smart card failure I(4)


I got this error smart card failure I(4) , when i use Hua Box Software

i asked the Hua supporter :

Quote:
Card need update again
Need contact to infinity ta
Team
For update card
Again
i have EXPIRED support i can't use update card

Quote:
I dont know about infinity support
Contact to infinity team
Can i get Card update
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Old 05-08-2017, 15:20   #2 (permalink)
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What is your box/dongle S/N ?
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Old 05-08-2017, 15:30   #3 (permalink)
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Quote:
Originally Posted by YellowBoss View Post
What is your box/dongle S/N ?

Serial No (S/N): 55A26883
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Old 05-08-2017, 22:11   #4 (permalink)
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Quote:
Originally Posted by bek4ever View Post
Serial No (S/N): 55A26883
Update smart-card firmware now
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Old 11-27-2017, 13:17   #5 (permalink)
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hua box not working in infinity dongel
smart card failure i 4
card info
HWID: 00019E6318201292
Box/Dongle found: [BEST]
Serial No (S/N): B8E59E63
Firmware version: 0122.02
"UK Edition" status: On
Last launched Application: 0031 v.0127
=> Activations:
- 00: Infinity-Box/Dongle v.0136
- 03: [BEST] v.0122
=> External Activations:
- Hua-Dongle
help me plz
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Old 11-27-2017, 16:42   #6 (permalink)
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Quote:
Originally Posted by holol36 View Post
hua box not working in infinity dongel
smart card failure i 4
card info
HWID: 00019E6318201292
Box/Dongle found: [BEST]
Serial No (S/N): B8E59E63
Firmware version: 0122.02
"UK Edition" status: On
Last launched Application: 0031 v.0127
=> Activations:
- 00: Infinity-Box/Dongle v.0136
- 03: [BEST] v.0122
=> External Activations:
- Hua-Dongle
help me plz
Update smart-card firmware now
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Old 11-27-2017, 17:01   #7 (permalink)
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account is temporary suspended.
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Old 11-27-2017, 18:17   #8 (permalink)
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Quote:
Originally Posted by holol36 View Post
account is temporary suspended.
because you must move Fenix card-reader to trash and use another card-reader
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Old 02-08-2018, 09:15   #9 (permalink)
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Hello, my friends, I also burned my dongle. I sent a warranty. After returning, he returned, and nobody is accountable. Is there a way to repair?

Last edited by siavash sadr; 02-08-2018 at 09:22.
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Old 02-08-2018, 09:47   #10 (permalink)
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Quote:
Originally Posted by siavash sadr View Post
Hello, my friends, I also burned my dongle. I sent a warranty. After returning, he returned, and nobody is accountable. Is there a way to repair?
What is the problem with dongle exactly ?
please explain step-by-step
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Old 03-31-2018, 19:20   #11 (permalink)
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hua box not working in infinity dongel
smart card failure i 4

Card-Reader: Gemalto e-gate Smart Card 0
HWID: 0002C6C400001942
Box/Dongle found: Infinity-Box/Dongle
Serial No (S/N): A43CC6C4
Firmware version: 0136.02
"UK Edition" status: Off
Last launched Application: 0030 v.0158
=> Activations:
- 00: Infinity-Box/Dongle v.0136
- 07: module #07
=> External Activations:
- Hua-Dongle
- Micro-Box
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Old 04-02-2018, 22:39   #12 (permalink)
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Quote:
Originally Posted by coime View Post
hua box not working in infinity dongel
smart card failure i 4

Card-Reader: Gemalto e-gate Smart Card 0
HWID: 0002C6C400001942
Box/Dongle found: Infinity-Box/Dongle
Serial No (S/N): A43CC6C4
Firmware version: 0136.02
"UK Edition" status: Off
Last launched Application: 0030 v.0158
=> Activations:
- 00: Infinity-Box/Dongle v.0136
- 07: module #07
=> External Activations:
- Hua-Dongle
- Micro-Box
smart card failureĻ(4)
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Old 05-12-2018, 03:51   #13 (permalink)
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hua box not working in infinity dongel
smart card failure i 4

Serial No (S/N): 91A8FBE0
Firmware version: 0136.02
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Old 05-13-2018, 00:37   #14 (permalink)
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Quote:
Originally Posted by ma341032 View Post
hua box not working in infinity dongel
smart card failure i 4

Serial No (S/N): 91A8FBE0
Firmware version: 0136.02
Update dongle firmware now with DongleManager.
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Old 07-10-2018, 21:27   #15 (permalink)
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Smart card failure i(4)

=== DongleManager [Infinity] v1.70 [10/07/2018 14:25:49] ===
Searching...
Card-Reader: Gemalto e-gate Smart Card 0
HWID: 0003300800001942
Box/Dongle found: Infinity-Box/Dongle
Serial No (S/N): C0EA3008
Firmware version: 0137.02
"UK Edition" status: Off
Last launched Application: 0031 v.0127
=> Activations:
- 00: Infinity-Box/Dongle v.0137
- 07: module #07
=> External Activations:
- Hua-Dongle


SMART CARD FAILURE I(4)

help.......!!!!
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