can old user still have new 18 months support?

[GSMaxx]

hi,

i just check my support account, here's my details:

Login, box[base] S/N: 00359xxxxx
 Status: user
 Name: 
 e-mail: 
 Registration/Expiration (YYYY-MM-DD): 2007-12-22 00:00:00   2009-06-22 00:00:00

can i still register free for another new 18 months support this 2012?

hoping for your clarification on this.

tia,

[gsm_zone]

no
everyone who has bought and activated their box before 31-12-11 will get 1 year and 6 months support
and your account expired on 22-06-09 so you have actually had longer support than that
from 01-01-12 all support will be one year based so if you buy an activation today than you have to buy a new one on 02-01-13

[InfinityHelp]

Originally Posted by gsm_zone

no
everyone who has bought and activated their box before 31-12-11 will get 1 year and 6 months support
and your account expired on 22-06-09 so you have actually had longer support than that
from 01-01-12 all support will be one year based so if you buy an activation today than you have to buy a new one on 02-01-13

hello guys!

All posted above is absolutely correct.
If we would allow to re-register old boxes what would be the point in inventing all this?

[.::Naseer Al-islam::.]

Originally Posted by InfinityHelp

hello guys!

All posted above is absolutely correct.
If we would allow to re-register old boxes what would be the point in inventing all this?

i think you must respect your old customers

[himanshu taldar]

Originally Posted by goodman1980

i think you must respect your old customers

Infinity is already doing this, old customer already get the support area access for 18 months.

[gsm_zone]

Originally Posted by goodman1980

i think you must respect your old customers

and disrespect their new customers?
look friend you either have had 18 months of support or longer
it's time to respect the team for giving free support for so long

[.::Naseer Al-islam::.]

Originally Posted by gsm_zone

and disrespect their new customers?
look friend you either have had 18 months of support or longer
it's time to respect the team for giving free support for so long

where is this respect this team is know that most of his customers register from long time like me . my box account expired from 2009 so what if this team give me 18 or 30 its already expired like they say

[gsm_zone]

Originally Posted by goodman1980

where is this respect this team is know that most of his customers register from long time like me . my box account expired from 2009 so what if this team give me 18 or 30 its already expired like they say

so yours saying that all of those extra years of support that they gave you (2009-06-22 to 2011-12-31) was out of disrespect ?
there are people that have had less support than you had and still they are buying new support

and what are we talking about it's only 40$ if you cant make that amount a year than trow it away or keep using the old versions
they are not forcing you to buy it you can still use the old version