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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box


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Old 11-28-2011, 06:24   #1 (permalink)
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huawei g7010 show shoftwere errer 23-3-4 ?


i got huawei g7010 with errer show on screen (softwere errer 23)
i falce it with difrent firmwere of infinity server .
all file show difrent erre like 1softwere errer 3 softwere errer 4 softwere errer 23
how can i solve this errer
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Old 11-28-2011, 06:47   #2 (permalink)
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how get this error after unlocking flashing or anyother opration? bro
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Old 11-28-2011, 11:09   #3 (permalink)
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Quote:
Originally Posted by suneel View Post
i got huawei g7010 with errer show on screen (softwere errer 23)
i falce it with difrent firmwere of infinity server .
all file show difrent erre like 1softwere errer 3 softwere errer 4 softwere errer 23
how can i solve this errer
do you have original good backup from this phone ?
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Old 11-28-2011, 11:14   #4 (permalink)
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Originally Posted by YellowBoss View Post
do you have original good backup from this phone ?
I have one bricked lying around for months now. Need some solution for such phones with no original back up. Thanks.
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Old 11-28-2011, 11:43   #5 (permalink)
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i got in this condition may be someone try to unlock it but i have in this condition.i have no any original bakup file brother.
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Old 11-28-2011, 12:06   #6 (permalink)
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hello bro
try to flash phone with fw from support and
rewrite originial Imei

br
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Old 11-28-2011, 12:30   #7 (permalink)
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Quote:
Originally Posted by YellowBoss View Post
do you have original good backup from this phone ?

please upload a video of making backup and rite again to phone i have no idea please if you can because it is very helpfull of all customer who have backup but they can'not rite to phone sory for my bad english. thanks
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Old 11-28-2011, 14:42   #8 (permalink)
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Originally Posted by shamshad quresh View Post
please upload a video of making backup and rite again to phone i have no idea please if you can because it is very helpfull of all customer who have backup but they can'not rite to phone sory for my bad english. thanks
Hello,

How to write flash (upgrade/downgrade firmware, change language):

1. connect cable from box to device
2. run "Infinity-Box Shell" software
3. select required model
4. run required software module
5. select required model (if need)
6. go to software "Settings" page and select COM port
7. go to software "Flash" page and load required files
8. press "Write" button and follow instruction given by software


How to read flash:

1. connect cable from box to device
2. run "Infinity-Box Shell" software
3. select required model
4. run required software module
5. select required model (if need)
6. go to software "Settings" page and select COM port
7. go to software "Service" page
8. press "Read flash" (or "Read full flash") button and follow instruction given by software


How to unlock (remove sp-lock, provider lock etc.):

1. connect cable from box to device
2. run "Infinity-Box Shell" software
3. select required model
4. run required software module
5. select required model (if need)
6. go to software "Settings" page and select COM port
7. go to software "Service" page
8. press "SP-Unlock" button and follow instruction given by software


How to reset/format ffs (reset setting to default values, repair freez/restart etc.):
- at first try to make "safe format" (if this option exist)
- if "safe" option is not works try to make "complete" format (if this option exist)

1. connect cable from box to device
2. run "Infinity-Box Shell" software
3. select required model
4. run required software module
5. select required model (if need)
6. go to software "Settings" page and select COM port
7. go to software "Service" page
8. select format mode "safe" or "complete" (if mode is available)
9. press "Reset" or "Format" button and follow instruction given by software
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