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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box

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Old 06-15-2012, 16:32   #1 (permalink)
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Huawei g7010 software error 23

hi sir
i have huawei g7010 phone
without sim its works as normal , we can see menu and all
but if i insert simcard then shows "software error 23"
for this i have flashed many files from support with eprom file
imei is also original
but i could not solve this error
so i need your guidance to solve this error

Code:
COM16 [ProlificSerial2] selected
module  v4.27
Device: Huawei-G7010
Checking data, wait...
Action: write flash
write: Firmware
Huawei-G7010_HUAWEI53_09B_PCB01_GPRS_MT6253_S00.MEXC13B232SSC.BIN_FLNTY6701111184KC_En_Es_Movistar-Mexico.B0M.bin
skip: Customization/Language Pack
skip: Customization
skip: Eeprom/ffs
nor area detection...
"format ffs" active
interface: BROM_DLL_v3.1108.00
Connect...
Phone should be Switched OFF !
Press and HOLD Power button now !
Connecting...
Booting...
Release Power button now !
bootcode current/expected: 3.2/3.2
CPU: 6253:8A02:8A00
status: FF
bbchip bl ver: FE
NOR flash id[00C0]: 0098:009E00000000 [TOSHIBA] TC58FYM7T8C
chip size: 16Mb
otp status/size: S_DA_NOR_OTP_EXIST/00020000
NAND flash chip: not installed
internal RAM size: 00020000
external RAM: absent
done
Set baudrate (921600)...
done
ram test (40000000)...
testing 32bit...
32bit ram test passed
testing 16bit...
16bit ram test passed
ram test passed
===>  detect existing firmware structure...
detect ffs...
ffs offset/size: 00000000/00000000
detect sec ro...
error:0BF9:S_DA_HANDSET_SEC_INFO_NOT_FOUND
detect custom parameters...
error:0401:S_CUST_PARA_NOT_SUPPORTED
detect project-id...
project-id: CHLC83B126
detect NOR info...
number of areas/bytes to read: 1:00050000
reading (HW_STORAGE_NOR)...
TCL-ID detection...
TCL-ID detection done
startup code area #1 detection...
startup code area #1 detection done
rom info ver: 07
sw version: HUAWEI53_09B_PCB01_GPRS_MT6253_S00.CHLC83B126.BIN_FLNTY6701111184KC
project-id: CHLC83B126, 00000000
code offset: 00000000
ffs offset/size [02]: 00DC0000/00240000
rom info structure: [standard] type (07)
TCL-ID is absent
===>  done
startup code area #1 check...
done
number of cores: 1
loading files...
number of areas: 1
done
write...
write core...
write core...
Format...
autodetection mode...
Format don

Code:
COM16 [ProlificSerial2] selected
module  v4.27
Device: Huawei-G7010
Checking data, wait...
Action: write flash
write: Firmware
Huawei-G7010_HUAWEI53_09B_PCB01_GPRS_MT6253_S00.SRBC21B278SSCPAB.BIN_FLNTY6701111184KC_En_Srpski.B0M.bin
skip: Customization/Language Pack
skip: Customization
skip: Eeprom/ffs
nor area detection...
"format ffs" active
interface: BROM_DLL_v3.1108.00
Connect...
Phone should be Switched OFF !
Press and HOLD Power button now !
Connecting...
Booting...
Release Power button now !
bootcode current/expected: 3.2/3.2
CPU: 6253:8A02:8A00
status: FF
bbchip bl ver: FE
NOR flash id[00C0]: 0098:009E00000000 [TOSHIBA] TC58FYM7T8C
chip size: 16Mb
otp status/size: S_DA_NOR_OTP_EXIST/00020000
NAND flash chip: not installed
internal RAM size: 00020000
external RAM: absent
done
Set baudrate (921600)...
done
ram test (40000000)...
testing 32bit...
32bit ram test passed
testing 16bit...
16bit ram test passed
ram test passed
===>  detect existing firmware structure...
detect ffs...
ffs offset/size: 00000000/00000000
detect sec ro...
error:0BF9:S_DA_HANDSET_SEC_INFO_NOT_FOUND
detect custom parameters...
error:0401:S_CUST_PARA_NOT_SUPPORTED
detect project-id...
project-id: MEXC13B232SSC
detect NOR info...
number of areas/bytes to read: 1:00050000
reading (HW_STORAGE_NOR)...
TCL-ID detection...
TCL-ID detection done
startup code area #1 detection...
startup code area #1 detection done
rom info ver: 07
sw version: HUAWEI53_09B_PCB01_GPRS_MT6253_S00.MEXC13B232SSC.BIN_FLNTY6701111184KC
project-id: MEXC13B232SSC, 00000000
code offset: 00000000
ffs offset/size [02]: 00DC0000/00240000
rom info structure: [standard] type (07)
TCL-ID is absent
===>  done
startup code area #1 check...
done
number of cores: 1
loading files...
number of areas: 1
done
write...
write core...
write core...
Format...
autodetection mode...
Format done
Disconnect...
done
Finished, time used: 5 min 35 sec
Remove/Install battery now !
Disconnect...
done
Finished, time used: 6 min 2 sec
Remove/Install battery now !

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Old 06-16-2012, 12:46   #2 (permalink)
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gb_key reppary this errour
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Old 06-16-2012, 12:55   #3 (permalink)
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now infinity takes money for one year update . please do that . i only update for this model but no supported software error 23
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Old 06-16-2012, 13:05   #4 (permalink)
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still waiting for answer from infinity support
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Old 06-18-2012, 16:21   #5 (permalink)
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Quote:
Originally Posted by sureshshetty View Post
still waiting for answer from infinity support
Hello,

Currently it is not possible to repair G7010 error #23 with Infinity-Box software.
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