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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box


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Old 03-25-2011, 12:07   #1 (permalink)
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i can not open support infinity


helo sir
i just bought new box today
but cant open support through shell
error
Error: incorrect login parameters, use latest Support Manager
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Old 03-25-2011, 12:10   #2 (permalink)
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Quote:
Originally Posted by gautamlondon View Post
helo sir
i just bought new box today
but cant open support through shell
error
Error: incorrect login parameters, use latest Support Manager

In case of any problems with support area:

1. Try to login in support area again
2. Read error messages very carefully and follow by advices that you can see in support area
3. Try to login in another support area mirror
4. Read error messages very carefully and follow by advices that you can see in support area

If you are sure that you have read and understand everything that was written in support area well but problem still exist please, follow the next instruction:

1. Run DongleManager
2. Make "Read S/N" operation
3. Copy text with full dongle details from DongleManager and send dongle details (and detailed problem description) to
[email protected] so we will be able to check what is wrong.

Don't forget to include in your mail detailed information what is the problem with your dongle.



download support manager from here http://www.infinity-box.com/support.php

Last edited by kasrawiz; 03-25-2011 at 12:18.
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Old 03-25-2011, 12:29   #3 (permalink)
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Quote:
Originally Posted by kasrawiz View Post
In case of any problems with support area:

1. Try to login in support area again
2. Read error messages very carefully and follow by advices that you can see in support area
3. Try to login in another support area mirror
4. Read error messages very carefully and follow by advices that you can see in support area

If you are sure that you have read and understand everything that was written in support area well but problem still exist please, follow the next instruction:

1. Run DongleManager
2. Make "Read S/N" operation
3. Copy text with full dongle details from DongleManager and send dongle details (and detailed problem description) to
[email protected] so we will be able to check what is wrong.

Don't forget to include in your mail detailed information what is the problem with your dongle.



download support manager from here Infinity-Box - Support
thanx
i reached support after upgrading dongle
thank u bro
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Old 03-25-2011, 14:01   #4 (permalink)
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now new error in cdma
pls help

after clicking ok
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Old 03-25-2011, 14:37   #5 (permalink)
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some one help me plsssssssssss
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Old 03-25-2011, 15:10   #6 (permalink)
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where are infinity supporters?????????????
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Old 03-25-2011, 15:17   #7 (permalink)
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i think you are new custemer br. first instel the pc drivers ,
secen you must downlod infinity main setup
Note: before: go control panal remove
the wrong shell or oll infinity party in you computare
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Old 03-25-2011, 16:10   #8 (permalink)
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ok i will try that and post result
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Old 03-25-2011, 16:15   #9 (permalink)
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ok br .......................................////
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Old 03-26-2011, 01:10   #10 (permalink)
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Quote:
Originally Posted by gautamlondon View Post
now new error in cdma
pls help

after clicking ok
What box you have bought ?
Infinity-Box or Infinity-Box CDMA-Tool ?
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Old 03-28-2011, 10:03   #11 (permalink)
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Quote:
Originally Posted by YellowBoss View Post
What box you have bought ?
Infinity-Box or Infinity-Box CDMA-Tool ?
i bought infinity box + cdma dongle+bb5 dongle
my problem solved thanx every one
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Old 03-28-2011, 10:03   #12 (permalink)
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Quote:
Originally Posted by YellowBoss View Post
What box you have bought ?
Infinity-Box or Infinity-Box CDMA-Tool ?
i bought infinity box + cdma dongle+bb5 dongle
my problem solved thanx every one
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Old 04-03-2011, 08:45   #13 (permalink)
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you do not have activated this service so you're not able to open this
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