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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box

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Old 11-28-2008, 17:02   #1 (permalink)
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I cant Install driver in Vista


when i want to install drivers then i see this error always


http://rapidshare.com/files/16826125...error.jpg.html


sorry i cant aploud anything here.there fore i upload image to rapidshare
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Old 11-28-2008, 17:42   #2 (permalink)
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Hello,

Download latest Shell from support area: http://www.infinity-box.com/download/
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Old 11-28-2008, 17:55   #3 (permalink)
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same problem sir.i have download shell 1.26 from support erea but still i cant instal infinity vista drivers.

bro thanx for quick replay
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Old 11-28-2008, 19:47   #4 (permalink)
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Hello,

What is the problem exactly ?
Did you checked Infinity-Box Installation manual and pictures in that manual ?
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Old 11-28-2008, 20:22   #5 (permalink)
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sir the problem is when i connect the infinty box to my computer,a blue screen come and after a few seconds my pc restart
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Old 11-28-2008, 22:38   #6 (permalink)
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Arrow

Quote:
Originally Posted by Maiwand khan View Post
sir the problem is when i connect the infinty box to my computer,a blue screen come and after a few seconds my pc restart
That's problem come because Some Conflict in egate Smartcard Driver in Your Computer
Are You Using another Box/tool that use egate Smartcard Driver too ?
(For example : Cruiser Box /SE Tool Box is use that Driver)
if the answer is yes, than (Before connecting or installing):
  1. You must enabling the setting @Device Manager to run smartcard reader more than one
  2. Uninstall any available egatesmartcard driver that has been installing on your computer, use egate uninstaller to do this and make clean install !!!
  3. Restart Your computer after you do the Point-2
  4. Reinstalling & Use the latest egatesmartcard driver
  5. Connect the Box one by one (i dont' have an information about what Tool/box you use)

Please check it and post the result in here ...
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Old 11-29-2008, 08:30   #7 (permalink)
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Quote:
Originally Posted by gone_bdg View Post
That's problem come because Some Conflict in egate Smartcard Driver in Your Computer
Are You Using another Box/tool that use egate Smartcard Driver too ?
(For example : Cruiser Box /SE Tool Box is use that Driver)
if the answer is yes, than (Before connecting or installing):
  1. You must enabling the setting @Device Manager to run smartcard reader more than one
  2. Uninstall any available egatesmartcard driver that has been installing on your computer, use egate uninstaller to do this and make clean install !!!
  3. Restart Your computer after you do the Point-2
  4. Reinstalling & Use the latest egatesmartcard driver
  5. Connect the Box one by one (i dont' have an information about what Tool/box you use)
Please check it and post the result in here ...

thanx for replay brother


just tell me where to find egate uninstaller ?
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Old 11-29-2008, 08:57   #8 (permalink)
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Hello,

go to "Device manager" and uninstall e-gate drivers there.
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Old 11-29-2008, 20:01   #9 (permalink)
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Quote:
Originally Posted by Maiwand khan View Post
thanx for replay brother


just tell me where to find egate uninstaller ?
What Another Repairing Tool Box that you use Sir (that make conflict driver @ Ur Computer) ?!
For example .... if You are Using Cruiser Box, U will find thge Uninstaller in:
X:\Program Files\Cruiser\Cyberflex Access e-gate Drivers\Uninstaller
just double click file name Uninstaller.exe to make clean remove egate driver

Quote:
Originally Posted by InfinitySupport View Post
Hello,

go to "Device manager" and uninstall e-gate drivers there.
That procedure Only removed Temporary, Not Clean UnInstall.
If user connecting again the box, some time the driver will installing automatically.

better use Uninstaller file
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