i cant login online service - GSM-Forum

webzone136 · 02-25-2016, 23:21

hi
iwant to buy some logs from site I login but asking my email old password and new pass word which I don't know please help
thankyou my box number is 0BBF2E7A
thankyou

**InfinitySupport** · 02-25-2016, 23:26

Quote:

Originally Posted by webzone136

hi
iwant to buy some logs from site I login but asking my email old password and new pass word which I don't know please help
thankyou my box number is 0BBF2E7A
thankyou

Hello,

1. Go here
2. Enter your Username
3. Enter your e-mail address
4. Click to "Reset Password" button
5. Check your mailbox, you will see an e-mail with special link
6. Click to link
7. You will get Temporary Password
8. Go here
9. Enter your Login
10. Enter your Temporary Password
11. Click to "Settings" menu
12. Enter your (Current) Temporary Password
13. Enter your New Own Password
14. Enter your New Own Password again
15. Click to "Ok"
Process completed

If you will have any problem - tell me at what STEP you have a problem exactly !

webzone136 · 02-26-2016, 16:08

hi
when I click link I don't
get any temporvery password

YellowBoss · 02-26-2016, 20:18

hi
If you will have any problem - tell me at what STEP you have a problem exactly !

STEP ?

webzone136 · 02-26-2016, 21:41

hi
step 8 I got problem

InfinityHelp · 02-26-2016, 22:29

Quote:

Originally Posted by webzone136

hi
when I click link I don't
get any temporvery password

And what do you see after click to received link ?

InfinityHelp · 02-26-2016, 22:37

Yes, you was right, it was something wrong woth password reset system.
pls repeat password reset process once again from begin now.

Result ?

02-25-2016, 23:21	#1 (permalink)
webzone136 No Life Poster Join Date: Jul 2006 Location: uk Posts: 706 Member: 322130 Status: Offline Thanks Meter: 57	i cant login online service hi iwant to buy some logs from site I login but asking my email old password and new pass word which I don't know please help thankyou my box number is 0BBF2E7A thankyou

02-26-2016, 16:08	#3 (permalink)
webzone136 No Life Poster Join Date: Jul 2006 Location: uk Posts: 706 Member: 322130 Status: Offline Thanks Meter: 57	hi when I click link I don't get any temporvery password

02-26-2016, 20:18	#4 (permalink)
YellowBoss Product Supporter Join Date: Jun 2009 Location: private Posts: 36,476 Member: 1043909 Status: Offline Thanks Meter: 60,926	hi If you will have any problem - tell me at what STEP you have a problem exactly ! STEP ?

02-26-2016, 21:41	#5 (permalink)
webzone136 No Life Poster Join Date: Jul 2006 Location: uk Posts: 706 Member: 322130 Status: Offline Thanks Meter: 57	hi step 8 I got problem

02-26-2016, 22:37	#7 (permalink)
InfinityHelp Product Supporter Join Date: May 2005 Location: uae Posts: 29,245 Member: 148515 Status: Offline Thanks Meter: 19,534	Yes, you was right, it was something wrong woth password reset system. pls repeat password reset process once again from begin now. Result ?