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Old 11-22-2008, 19:54   #1 (permalink)
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I cant open my box

Infinity suporter,
Please i cant open any module of infinity installed on my cumputer and cant either update box.
When i try to any module, i got error message: Dongle data damaged, error code #31
Whats wrong?
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Old 11-22-2008, 20:18   #2 (permalink)
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hello!

i answered your email
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Old 11-24-2008, 12:47   #3 (permalink)
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Quote:
Originally Posted by InfinityHelp View Post
hello!

i answered your email
Problem solved, tnx for ucsr fast and godd support.

regards;
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Old 11-24-2008, 13:55   #4 (permalink)
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Hi,

I have same problem with my box, Dongle data damaged, error code #32
Please any help from support!
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Old 11-24-2008, 14:06   #5 (permalink)
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Quote:
Originally Posted by GsmGalant View Post
Hi,

I have same problem with my box, Dongle data damaged, error code #32
Please any help from support!

send your dongle serial along with error code to infinityremoteupdate@yahoo.co.uk

you will get reply with repair instuctions
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Old 11-24-2008, 14:44   #6 (permalink)
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Quote:
Originally Posted by GsmGalant View Post
Hi,

I have same problem with my box, Dongle data damaged, error code #32
Please any help from support!
Hello,

It will be good if we will get an answer before you will send a e-mail: did you tried to make "search" in current forum regarding "error #32" ?
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Old 11-24-2008, 17:23   #7 (permalink)
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Quote:
Originally Posted by GsmGalant View Post
Hi,

I have same problem with my box, Dongle data damaged, error code #32
Please any help from support!
Error #32 because of USB Share your device or software Like hamchi or other usb share software you have on your pc , Card will be damaged

Explain your problem in Brief on support Email

Br
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Old 11-25-2008, 16:36   #8 (permalink)
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Quote:
Originally Posted by ..::Mr999::.. View Post
Error #32 because of USB Share your device or software Like hamchi or other usb share software you have on your pc , Card will be damaged

Explain your problem in Brief on support Email

Br
Yes you are right, i have installed hamachi , but problem solwed use update
firmware.
Thanks to all.
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