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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box

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Old 07-17-2017, 00:36   #1 (permalink)
Insane Poster
 
Join Date: Nov 2016
Posts: 76
Member: 2652531
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Thanks Meter: 53
i cant Reset may Password IOS


Hi i forgot my password and when wont to reset it I see message


Request status:

Username: .............
Wrong e-mail: [email protected]
Valid e-mail: [email protected]

and i verified e-mail bate there is no think in box reception and spam box
plz help me
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Old 07-17-2017, 12:15   #2 (permalink)
Product Manager
 
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Join Date: Mar 2005
Location: infinity-box
Posts: 37,851
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Quote:
Originally Posted by proglak View Post
Hi i forgot my password and when wont to reset it I see message


Request status:

Username: .............
Wrong e-mail: [email protected]
Valid e-mail: [email protected]

and i verified e-mail bate there is no think in box reception and spam box
plz help me
You should enter registered e-mail address to reset password (help is in line Valid e-mail: [email protected])

Result ?
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The Following 2 Users Say Thank You to InfinitySupport For This Useful Post:
Old 07-17-2017, 13:33   #3 (permalink)
Insane Poster
 
Join Date: Nov 2016
Posts: 76
Member: 2652531
Status: Offline
Thanks Meter: 53
thank you
The problem was in when I registered i selected
Lock session to IP n
the problem solved
in the 1st computer
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