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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box

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Old 06-22-2016, 01:33   #1 (permalink)
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i have error with gtide v7


i have error with gtide v7

==== Wait for phone...

Phone found! [ 322 ]
Port Opened
Sync...
InitBoot Done [ 0x81 ] , Ver : SPRD3
Sync...
Sending FDL
[Info] : If SW freeze here more, than 15 seconds - remove cable
FDL Ready!
Boot Ver : SC773x Android 5.x eMMC v1.0 Inf
Sending FLASH FDL
FLASH FDL Ready!
Boot Ok!

Unknown structure detected! Check correct model selection!

Elapsed: 00:00:18

Reconnect Power/Cable!
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Old 06-22-2016, 08:55   #2 (permalink)
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Hello,
Check Alternative LDR Mode option or use sldr files.
Also there are two options for SC7731- Generic and A5 try with both.
For more refer Manual from support area.

Br.
Infinity Box Support Team.
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Old 06-22-2016, 19:06   #3 (permalink)
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i do wat u say but same and i try flash and same look here

==== Wait for phone...

Phone found! [ 322 ]
Port Opened
Sync...
InitBoot Done [ 0x81 ] , Ver : SPRD3
Sync...
Sending FDL
[Info] : If SW freeze here more, than 15 seconds - remove cable
FDL Ready!
Boot Ver : SC773x Android 5.x eMMC v1.0 Inf
Sending FLASH FDL
FLASH FDL Ready!
Boot Ok!

FlashMode Set : Ok!

PMTManager : Load 0x17 records
PMTManager : PMT Update Failed!!!
Flashing now

Update BootCode : u-boot-spl-16k.bin
Write Data ...
[FlashProc] : Error with code 0x038A

Elapsed: 00:00:00

Reconnect Power/Cable!
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Old 06-23-2016, 08:31   #4 (permalink)
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Hello,
Charge battery first.

Br.
Infinity Box Support Team.
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Old 06-23-2016, 12:15   #5 (permalink)
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i charge and i test with power supply and same and when read flash same error
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Old 06-24-2016, 17:17   #6 (permalink)
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its other g-tide v7 phone look when read info and same error for other phone


==== Wait for phone...

Phone found! [ 12 ]
Port Opened
Sync...
InitBoot Done [ 0x81 ] , Ver : SPRD3
Sync...
Sending FDL
[Info] : If SW freeze here more, than 15 seconds - remove cable
FDL Ready!
Boot Ver : SC773x Android 5.x eMMC v1.0 Inf
Sending FLASH FDL
FLASH FDL Ready!
Boot Ok!

Unknown structure detected! Check correct model selection!

Elapsed: 00:00:17

Reconnect Power/Cable!
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Old 06-24-2016, 18:01   #7 (permalink)
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If it already dead it can be normal. Need find correct FW or select correct mode.
Open and read manual first.
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