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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box

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Old 04-28-2009, 13:36   #1 (permalink)
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i m getting some error team please help


Identification check error: Server reported error:[0034] Dongle and database data mismatch, errorcode #02. Contact to [email protected]


i m getting this error bro

i registered my dongle successfully

it was purchased from divya telecom delhi

can u please help me what is the reason for this error

although i have send mail with log to infinityremote

but i want to know why this error occured

where i have done wrong in installation

since i m using infinity from last 3 years

and never faced such problem

please guide me bro
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Old 04-28-2009, 16:26   #2 (permalink)
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try to update dongle and tell me u can go to support area or not
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Old 04-28-2009, 18:55   #3 (permalink)
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@Deepakranasaria
Please, follow the instruction given to you by software and contact support person via e-mail.
We will check what is wrong.
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