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Old 07-24-2019, 12:14   #1 (permalink)
Freak Poster
 
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infinity-box CM2 Warning!


infinity-box cm2 giving this message "warning:dongle misconfiguration!" this is my serial number in dongle manager
Quote:
=== DongleManager [Infinity] v1.72 [7/24/2019 16:04:14] ===
Searching...
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 0000FEE713114082
Box/Dongle found: Infinity-Box/Dongle
Serial No (S/N): 952DFEE7
Firmware version: 0136.02
Box/Dongle misconfiguration
Diagnostic code: 54
"UK Edition" status: Off
Last launched Application: 0030 v.0158
=> Activations:
- 00: Infinity-Box/Dongle v.0136
- 07: #7
Diagnostic Key: 7FDD46A39FB70AAC
and when i click on firmware update in dongle manager i got this error

Quote:
=== DongleManager [Infinity] v1.72 [7/24/2019 16:12:25] ===
Box/Dongle type selected: Infinity-Box/Dongle
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 0000FEE713114082
Box/Dongle found: Infinity-Box/Dongle
Reading...
Serial No (S/N): 952DFEE7
Firmware version: 0136.02
=== Process started: 7/24/2019 16:12:27 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0031] Dongle identification data damaged.
Contact to http://www.infinity-box.com/support/?r=2
please help thanks in advance
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Old 07-25-2019, 02:44   #2 (permalink)
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how many times you do update your card for that day, you try many times? if yes contact support infinty team limit update card from users every day
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Old 07-25-2019, 09:59   #3 (permalink)
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Quote:
Originally Posted by Enginer Sab View Post
infinity-box cm2 giving this message "warning:dongle misconfiguration!" this is my serial number in dongle manager


and when i click on firmware update in dongle manager i got this error



please help thanks in advance
As I can see your downgle was updated well and fixed yesterday. right ?
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Old 07-25-2019, 12:03   #4 (permalink)
Freak Poster
 
Join Date: Aug 2015
Location: Pakistan
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yes, and thanks for your quick response in email....
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