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Old 08-26-2015, 12:02   #1 (permalink)
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iCant Login to Infinity Online Service (IOS) Its say Wrong Login or Password


iAm new User of Infinity box Dongle buy it from china for Using in Afghanistan My Problom is
iCant Login to Infinity Online Service (IOS) Its say Wrong Login or Password
please help me

8/26/2015 12:28:43 PM DongleManager version: 1.56
PC HWID: C876290E04C1097C66F93357A2F3ECE4
Card-Reader: Generic EMV Smartcard Reader 0
Token HWID: 010380671C6A1292
Box/Dongle type: inf
Box/Dongle Serial No (S/N): ********
Firmware version: 0129.02
"UK edition" status: Off
Last launched application: 0000 v.0000
Active modules:
- 00: inf v.0129
Online Service Account: Infinity-Box - Online Service
- Username: **********
- Password: xxxxxxxx
Checksum: 882260

Last edited by YellowBoss; 08-26-2015 at 13:07. Reason: password removed
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Old 08-26-2015, 12:43   #2 (permalink)
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Hello,

If you can not login to Infinity Online Service (IOS) use "Lost Password" link: https://user.infinity-box.com/settin...ry_request.php
Here is a picture: http://www.infinity-box.com/download...stPassword.png
Instruction:
1. Go here: https://user.infinity-box.com/settin...ry_request.php
2. Enter your Login
3. Enter your e-mail address
4. Click to "Reset Password" button
5. Check your mailbox, you will see an e-mail with special link
6. Click to link
7. You will get Temporary Password
8. Go here: https://user.infinity-best.com
9. Enter your Login
10. Enter your Temporary Password
11. Now you are logged in, but you must set your own new password
12. Enter your Temporary Password
13. Enter your New Own Password
14. Enter your New Own Password again
15. Click to "Ok"
Process completed

And never post/share your login password anywhere, wait for mod to edit.
Br.
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Old 08-26-2015, 13:07   #3 (permalink)
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ido all if this but its say wrong Username .
my dongle is new and its my first use ????????????


2015-08-26 11:59:14 +00:00

Password Reset Request result

You have entered wrong Username (*********) and/or e-mail ([email protected]) !
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Old 08-26-2015, 13:11   #4 (permalink)
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Hello,

Try to login again now.
Use your Username/password from DongleManager
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Old 08-26-2015, 13:32   #5 (permalink)
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Quote:
Originally Posted by YellowBoss View Post
Hello,

Try to login again now.
Use your Username/password from DongleManager
Thanks Problem Solved ,
one more question if i want use Chinese Miracle-2 its need activation ?
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Old 08-26-2015, 13:41   #6 (permalink)
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Quote:
Originally Posted by rezamovahed View Post
Thanks Problem Solved ,
one more question if i want use Chinese Miracle-2 its need activation ?
Hello,

Chinese Miracle-2 already activated for all Dongles/Boxes that have active support period.

You DO NOT need any additional activation.
Just download and run CM2 software.
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Old 08-26-2015, 14:05   #7 (permalink)
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Quote:
Originally Posted by YellowBoss View Post
Hello,

Chinese Miracle-2 already activated for all Dongles/Boxes that have active support period.

You DO NOT need any additional activation.
Just download and run CM2 software.
But My Dongle Say This : You Must Activate This Software Via Infinity Online Service ?

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Old 08-26-2015, 14:10   #8 (permalink)
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Quote:
Originally Posted by rezamovahed View Post
But My Dongle Say This : You Must Activate This Software Via Infinity Online Service ?

I think you are using old (Test Version) CM2 software.
Download latest CM2 software and try again.
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Old 08-26-2015, 14:23   #9 (permalink)
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Thanks Thanks Thanks Thanks Problem Solved

Infinity team is best
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Old 12-17-2015, 13:27   #10 (permalink)
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ios problem

plz plz help me I read my user name and password from dongle manager and paste it in ios but Wrong Username or Password
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Old 12-17-2015, 13:35   #11 (permalink)
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plz plz help me my dongle is ok its working fine and but no access to I o s services
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Old 12-17-2015, 14:15   #12 (permalink)
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Quote:
Originally Posted by naeemfriendsmob View Post
plz plz help me I read my user name and password from dongle manager and paste it in ios but Wrong Username or Password
Hello,

1. Go here: https://user.infinity-box.com/settin...word_reset.php
2. Enter your Username
3. Enter your e-mail address
4. Click to "Reset Password" button
5. Check your mailbox, you will see an e-mail with special link
6. Click to link
7. You will get Temporary Password
8. Go here: https://user.infinity-box.com
9. Enter your Login
10. Enter your Temporary Password
11. Now you are logged in, but you must set your own new password
12. Enter your Temporary Password
13. Enter your New Own Password
14. Enter your New Own Password again
15. Click to "Ok"
Process completed

If you will have any problem - tell me at what STEP you have a problem exactly !
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Old 04-24-2016, 17:11   #13 (permalink)
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Hi
How to crate account for infinity box online service
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Old 04-24-2016, 20:35   #14 (permalink)
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Quote:
Originally Posted by maiwand30 View Post
Hi
How to crate account for infinity box online service
If you have any Infinity product this means you have an account already.
How to login - Infinity-Box - Online Service

If you do not have any Infinity product - contact to any Reseller and you will get Username/Password from reseller.
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Old 04-24-2016, 21:39   #15 (permalink)
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Please I loged in 3 at &t Microsoft lumia early this year after 3
Completed one did not display any code I loged it in again it came after someday s and it removed anoda crd got completed with different code I complained through online care since den no reply no refund I can show video proof.b
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