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03-09-2016, 14:18
| #1 (permalink) |
| Freak Poster  Join Date: May 2014 Location: MUMBAI INDIA
Posts: 162
Member: 2194159 Status: Offline Thanks Meter: 88 | Infinity best dongle is blocked Box/Dongle type selected: [BEST] Box/Dongle found: [BEST] ---------- Process started: 3/9/2016 6:45:17 PM ---------- DongleManager [Infinity-Box] v1.61 [3/9/2016 6:45:17 PM] PC HWID: 768D01C67133D2D6E16454AAD34E9BA0 Card-Reader: Generic EMV Smartcard Reader 0 HWID: 0006996220281292 Type: [BEST] S/N: 83E99962 Version: 0122.02 Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server reported error:[0031] Dongle identification data damaged. Contact to [email protected]   |
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03-09-2016, 15:02
| #2 (permalink) |
| No Life Poster   Join Date: Jul 2007 Location: Infinity-Box Support-
Posts: 9,321
Member: 541591 Status: Online Sonork: 100.1611509 Thanks Meter: 7,361  | Hello, Read and follow- http://forum.gsmhosting.com/vbb/11325495-post1.html Br. Infinity Box Support Team. |
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03-09-2016, 16:38
| #3 (permalink) |
| Product Supporter  Join Date: Jun 2009 Location: private
Posts: 36,472
Member: 1043909 Status: Offline Thanks Meter: 60,926 | @PASSIONATE_BOYS Please dont reply him, he has big problem with reading @GSMHOSTINGINDIA - Run DongleManager.exe - Read Box/Dongle serial number (S/N) |
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03-09-2016, 17:29
| #4 (permalink) |
| Freak Poster Join Date: May 2014 Location: MUMBAI INDIA
Posts: 162
Member: 2194159 Status: Offline Thanks Meter: 88 | DongleManager [Infinity-Box] v1.61 [3/9/2016 9:58:52 PM] PC HWID: 768D01C67133D2D6E16454AAD34E9BA0 Box/Dongle searching... Box/Dongle found: [BEST] Card-Reader: Generic EMV Smartcard Reader 0 HWID: 0006996220281292 Box/Dongle Serial No (S/N): 83E99962 Firmware version: 0122.02 Box/Dongle Status: 57 "UK edition" status: Off Last launched Application: 0030 v.0211 Active modules: - 03: [BEST] v.0122 Online Service Account: Infinity-Box - Online Service - Username: 0383E99962 - Password: ....... Box/Dongle key: 7FB3594A5B09E8F0 Box/Dongle Identification data is damaged, ErrorCode #57 Last edited by YellowBoss; 03-09-2016 at 20:59. Reason: password removed |
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03-09-2016, 21:01
| #5 (permalink) | |
| Product Supporter Join Date: Jun 2009 Location: private
Posts: 36,472
Member: 1043909 Status: Offline Thanks Meter: 60,926 | Quote:
2. you must read this instruction - http://forum.gsmhosting.com/vbb/f641...ocked-1997887/ And please do not send e-mails to us any more but post all your answers iin forum. | |
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03-10-2016, 09:44
| #6 (permalink) |
| Freak Poster Join Date: May 2014 Location: MUMBAI INDIA
Posts: 162
Member: 2194159 Status: Offline Thanks Meter: 88 | Read your fist post many time clean pc , reinstall windows xp also change other pc with fresh windows7 last 7days try upgrage dongle firmware daily but same problem please help what to do now |
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03-10-2016, 13:03
| #8 (permalink) | |
| Product Supporter Join Date: Jun 2009 Location: private
Posts: 36,472
Member: 1043909 Status: Offline Thanks Meter: 60,926 | Quote:
1. Uninstall any kind of usb trace/spy/sharing software and do not use it in future 2. Kill in your PC Device Manager all processes with name like usb3monitor 3. Download and install latest Infinity software from support area 4. Find in folder with CM2 or BEST software file fault.bin and attach this file to your e-mail 5. Confirm that operations 1. + 2. + 3. + 4. Waiting for confirmwation for each step. Also please read my first post one more time. You will see there: Code: - DO NOT update your Box/Dongle with DongleManager without supporter confirmation otherwise your Dongle will be locked for a several days ! So now two actions requered from you: 1. post here confirmations for your steps 2. once you confirm that all stepd done - start to count 3 days and update dongle only after 3 days after confirmation posted here. | |
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03-11-2016, 01:54
| #11 (permalink) | |
| Product Supporter Join Date: Jun 2009 Location: private
Posts: 36,472
Member: 1043909 Status: Offline Thanks Meter: 60,926 | Quote:
please check your PC process list. Result ? | |
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