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01-06-2017, 16:47
| #5 (permalink) |
| Product Supporter  Join Date: Jun 2009 Location: private
Posts: 36,458
Member: 1043909 Status: Offline Thanks Meter: 60,926 | Try to connect Dongle to another PC Try to insert Smart-Card into another Card-Reader or Box (if you have it) If problem still exist: - Remove Smart-Card from Card-Reader - Clean Smart-Card contacts - Try to use hot air gun and heat Smart-Card - Insert Smart-Card back to Card-reader If problem still exist this means it's a hardware problem and you need new Smart-Card. |
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| The Following User Says Thank You to YellowBoss For This Useful Post: |
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01-06-2017, 17:09
| #6 (permalink) | |
| No Life Poster  Join Date: Jul 2010 Location: cameroon
Posts: 757
Member: 1356561 Status: Offline Thanks Meter: 433 |  Quote:
i have twoo infinity box i changed as same probleme | |
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01-06-2017, 17:15
| #7 (permalink) | |
| Product Supporter Join Date: Jun 2009 Location: private
Posts: 36,458
Member: 1043909 Status: Offline Thanks Meter: 60,926 | Quote:
What is the result ? | |
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01-06-2017, 17:33
| #9 (permalink) |
| Product Supporter Join Date: Jun 2009 Location: private
Posts: 36,458
Member: 1043909 Status: Offline Thanks Meter: 60,926 | Ok, let's make it once again: Try to connect Dongle to another PC Try to insert Smart-Card into another Card-Reader or Box (if you have it) If problem still exist: - Remove Smart-Card from Card-Reader - Clean Smart-Card contacts - Try to use hot air gun and heat Smart-Card - Insert Smart-Card back to Card-reader If problem still exist this means it's a hardware problem and you need new Smart-Card. What is the exact result now ? |
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| The Following User Says Thank You to YellowBoss For This Useful Post: |
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01-06-2017, 17:45
| #10 (permalink) | |
| No Life Poster Join Date: Jul 2010 Location: cameroon
Posts: 757
Member: 1356561 Status: Offline Thanks Meter: 433 |  Quote:
boss i have twoo infinity-box and infinity pind finder; i replace the smart for pind finder is n't done i use other solution for you is n't done... | |
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01-06-2017, 23:52
| #13 (permalink) | |
| Product Supporter Join Date: Jun 2009 Location: private
Posts: 36,458
Member: 1043909 Status: Offline Thanks Meter: 60,926 | Quote:
Did you tried all steps ? | |
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01-06-2017, 23:53
| #14 (permalink) | |
| Product Supporter Join Date: Jun 2009 Location: private
Posts: 36,458
Member: 1043909 Status: Offline Thanks Meter: 60,926 | Quote:
Procedure - https://www.infinity-box.com/doc.php?id=13 | |
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01-07-2017, 06:08
| #15 (permalink) |
| No Life Poster Join Date: Jul 2010 Location: cameroon
Posts: 757
Member: 1356561 Status: Offline Thanks Meter: 433 | hi boss ----------Process started: 16/08/2015 02:12:41---------- 16/08/2015 02:12:41 DongleManager version: 1.56 PC HWID: 70D22F84C38864A898E6737E63307101 Card-Reader: Gemalto e-gate Smart Card 0 Box/Dongle type: inf Locating server... Server address found Connecting to server Server connection successfully established S/N: --------, HWID: 000129A400001942, Firmware: 0000.00 Authenticating on server... Authentication successfull Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Dongle Identification checked Service stage 1 confirmed Securing session... Session secured ok Upgrading dongle... DO NOT disconnect Card ! WAIT 3-4 minutes ! Last APDU: 48 sec Applet upgrade ok Checking Dongle Identification... Identification Ok. Finalizing... Finalizing ok Process completed ----------Process finished: 16/08/2015 02:13:50---------- Box/Dongle type selected: inf Box/Dongle found: inf 16/08/2015 02:14:14 DongleManager version: 1.56 PC HWID: 70D22F84C38864A898E6737E63307101 Card-Reader: Gemalto e-gate Smart Card 0 Token HWID: 000129A400001942 Box/Dongle type: inf Box/Dongle Serial No (S/N): 668A29A4 Firmware version: 0128.02 "UK edition" status: Off Last launched application: 0000 v.0000 Active modules: - 00: inf v.0128 - 04: Pin-Finder Adapter Online Service Account: http://www.infinity-box.com/service - Username: 00668A29A4 - Password: LEPUeimq Checksum: 8D862A Box/Dongle type selected: inf Box/Dongle found: inf 16/08/2015 02:15:03 DongleManager version: 1.56 PC HWID: 70D22F84C38864A898E6737E63307101 Card-Reader: Gemalto e-gate Smart Card 0 Token HWID: 000129A400001942 Box/Dongle type: inf Box/Dongle Serial No (S/N): 668A29A4 Firmware version: 0128.02 "UK edition" status: Off Last launched application: 0000 v.0000 Active modules: - 00: inf v.0128 - 04: Pin-Finder Adapter Online Service Account: http://www.infinity-box.com/service - Username: 00668A29A4 - Password: LEPUeimq Checksum: 8D852D. e-mail: [email protected] |
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infinity-box 
[/IMG]infinity-box 
plaeze helpe me
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