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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box

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Old 04-14-2012, 09:01   #1 (permalink)
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infinity box big problem dongel not found!!!!!!!

hi, infinity supporter be carefully

i purchased new infinity box that's show at "dongel manager"
Card type selected: inf
Dongle can't be found:
Card with specified AID not found!
SmartCard API error #0
The operation completed successfully.

i tried every way like update new driver,change pc , but no luck i am very confused. that has absolutely new box.anybody know his solution plzz help me. thanks

sorry my english very bad
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Old 04-14-2012, 19:18   #2 (permalink)
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hello!

you have to start from your Device Manager
with box connected please check if following devices is presented in your system:
e-gate USB Smart Card
e-gate Virtual Reader Enumerator
Smart card reader
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