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Old 01-13-2010, 08:30   #1 (permalink)
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Infinity box connect but show dongle not connect


infinity box connect show com port but open appliction show Dongle is not found Connect Dongle and restrat software


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Old 01-13-2010, 11:47   #2 (permalink)
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Bro u seems to be very experience must know that,,,,Try to restart PC n plug box with cable n open soft,,,

BR
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Old 01-13-2010, 15:26   #3 (permalink)
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@mohit_kripalu01
What was happened that box stop to work ?
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Old 01-13-2010, 15:35   #4 (permalink)
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Change usb cable/usb port and again try.

Sometimes I also face same problem and I just unplug the Infinity box and again connect Infinity box and then everything goes fine.
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Old 01-13-2010, 21:42   #5 (permalink)
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Perhaps drivers problem!Or virus!
Use another pc to check!!!!!!!!
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Old 01-21-2010, 07:51   #6 (permalink)
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Quote:
Originally Posted by InfinitySupport View Post
@mohit_kripalu01
What was happened that box stop to work ?

some time box some time error dongle not found

1st error dongle not found then try unplug cable 2 or 3 time box connect

how to solved this problem work fine 1 time


thanxs
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Old 01-21-2010, 18:47   #7 (permalink)
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Originally Posted by mohit_kripalu01 View Post
some time box some time error dongle not found

1st error dongle not found then try unplug cable 2 or 3 time box connect

how to solved this problem work fine 1 time


thanxs
Hello,

In this situation it may be to clean smart-card contacts: remove smart-card from box, gently clean card contacts, check card-holder contacts, insert card back.
If your box is under warranty - contact to your reseller before make any operations to avoid lost warranty.
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Old 07-21-2015, 02:43   #8 (permalink)
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image driver please
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Old 07-21-2015, 10:58   #9 (permalink)
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Originally Posted by majedjefara View Post
image driver please
Hello,

Please explain your problem in details.
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