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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box

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Old 05-11-2017, 15:29   #1 (permalink)
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Infinity Box and Infinity card reader


Hello team,

My Infinity Box card not detect, Don't known what happen. After that i open box and remove card from Infinity box and put in Infinity card reader (CDMA Dongle). working fine. but today i download SPD update and open it. it's say update firmware, it is possible to update and i use new spd update. Please need your help team.


B.R.,

B.Uttam
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Old 05-11-2017, 21:43   #2 (permalink)
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Quote:
Originally Posted by uttam4u2002 View Post
Hello team,

My Infinity Box card not detect, Don't known what happen. After that i open box and remove card from Infinity box and put in Infinity card reader (CDMA Dongle). working fine. but today i download SPD update and open it. it's say update firmware, it is possible to update and i use new spd update. Please need your help team.


B.R.,

B.Uttam
YES,If your support period is active,download latest dongle manager then Update your dongle and use latest software.
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Old 05-11-2017, 23:17   #3 (permalink)
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Quote:
Originally Posted by uttam4u2002 View Post
Hello team,

My Infinity Box card not detect, Don't known what happen. After that i open box and remove card from Infinity box and put in Infinity card reader (CDMA Dongle). working fine. but today i download SPD update and open it. it's say update firmware, it is possible to update and i use new spd update. Please need your help team.


B.R.,

B.Uttam
Yes, you can use another card-reader for update.
What is your support expiry date ?
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Old 05-12-2017, 07:53   #4 (permalink)
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Originally Posted by InfinityHelp View Post
Yes, you can use another card-reader for update.
What is your support expiry date ?







can i try again to update? or wait...

B.R.,

B.Uttam
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Old 05-12-2017, 11:52   #5 (permalink)
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@uttam4u2002
use original Infinity hardware for update
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Old 05-12-2017, 12:47   #6 (permalink)
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how to found org softwere
@uttam4u2002
use original Infinity hardware for update
valid link need
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Old 05-12-2017, 14:07   #7 (permalink)
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Originally Posted by bijoychowdry View Post
how to found org softwere
@uttam4u2002
use original Infinity hardware for update
valid link need
original Infinity hardware = Original Infinity-Box (hardware) with e-gate Card-Reader.

What link do you need ?
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