infinity box not working - GSM-Forum

sundukwe · 04-12-2017, 08:06

Dongle can't be found:
Error when listing readers
SmartCard API error #2148532270
Cannot find a smart card reader.
WHEN ICONECT BOX TO MY PC... IT DOES NOT CONECT... PLEASE HELP... AND YESTERDAY IT WAS WORKING FINE....

YellowBoss · 04-12-2017, 11:38

Quote:

Originally Posted by sundukwe

Dongle can't be found:
Error when listing readers
SmartCard API error #2148532270
Cannot find a smart card reader.
WHEN ICONECT BOX TO MY PC... IT DOES NOT CONECT... PLEASE HELP... AND YESTERDAY IT WAS WORKING FINE....

Dongle is not connected to PC.
Connect Box/Dongle o PC and try again.

Result ?

sundukwe · 04-12-2017, 16:51

I have tried 8 times not respontuing

sundukwe · 04-12-2017, 17:31

I have tried all my pc and 2 laptops but not sacceded .... Still the same problem... Please help

YellowBoss · 04-12-2017, 18:14

Try to connect Dongle to another PC
Try to insert Smart-Card into another Card-Reader or Box (if you have it)

If problem still exist:
- Remove Smart-Card from Card-Reader
- Clean Smart-Card contacts
- Try to use hot air gun and heat Smart-Card
- Insert Smart-Card back to Card-reader

If problem still exist this means it's a hardware problem and you need new Smart-Card.

sundukwe · 04-13-2017, 08:53

Where to buy anew smart card of infinity box.....!!!!! And second my card was activated with bb5 and miracle.... Are you going to activate for me

YellowBoss · 04-13-2017, 12:30

Quote:

Originally Posted by sundukwe

Where to buy anew smart card of infinity box.....!!!!! And second my card was activated with bb5 and miracle.... Are you going to activate for me

How to buy - contact to any seller https://www.infinity-box.com/dealers.php and buy Infinity-Box/Dongle.

More activations at your card: what is your old card S/N ?

sundukwe · 04-13-2017, 20:13

my INFINITY BOX S/N IS; C00BAA8A.....

sundukwe · 04-13-2017, 20:14

Can you help me......

YellowBoss · 04-13-2017, 20:26

As soon as you will get new Dongle it's possible to transfer activations.

Important !!! You should get the same dongle type as your old dongle !
Please see instruction - http://www.infinity-box.com/doc.php?id=20

Important: old dongle S/N will be blocked forever after activation transfer !

sundukwe · 04-13-2017, 20:30

Ok.... Ihave buy it iknow by tomorrow i will have it......

sundukwe · 04-14-2017, 07:59

I HAVE BUY ANOTHER CARD... AND IS SHOWS AS FOLLOWS....

=== DongleManager [Infinity] v1.70 [4/14/2017 9:48:01] ===
Searching...
Card-Reader: OMNIKEY AG Smart Card Reader USB 0
HWID: 0001074A162D4082
Box/Dongle is not found
THE NEW CARD RESPONT AS ITS UP... WHAT CAN I DO...

YellowBoss · 04-16-2017, 12:17

Quote:

Originally Posted by sundukwe

I HAVE BUY ANOTHER CARD... AND IS SHOWS AS FOLLOWS....

=== DongleManager [Infinity] v1.70 [4/14/2017 9:48:01] ===
Searching...
Card-Reader: OMNIKEY AG Smart Card Reader USB 0
HWID: 0001074A162D4082
Box/Dongle is not found
THE NEW CARD RESPONT AS ITS UP... WHAT CAN I DO...

Hello,

What to do:

1. Install required Card-Reader Drivers:
- File with Drivers: CardReader_Fetian_FT2K.7z
- File with Instruction: Infinity-Box_How_to_update_FT_SCR2000_CardReader_drivers.pd f
Drivers version after installation should be 2.5.6.0823 or 2.5.9.1202
Download files - http://www.infinity-box.com/support/?r=6

Also you can insert Smart-Card into another Card-Reader.

2. Run DongleManager
3. Update Dongle firmware

- DO NOT update Smart-Card many times otherwise your account will be locked automatically after 3 tries
- DO NOT use any kind of usb sharing/trace/spy/debug software to avoid problem with Dongle !

sundukwe · 04-16-2017, 20:15

I have tried 5 times to send an imail to you and it does not manage to sent!!!! There fore please help me... Coz im using gmail and yahoo and doers not respont to your adress. { my old serial number is : C00baa8a and the new one is: 84f7074a} please can transer for me......!!!!!!

InfinityHelp · 04-17-2017, 22:20

Quote:

Originally Posted by sundukwe

I have tried 5 times to send an imail to you and it does not manage to sent!!!! There fore please help me... Coz im using gmail and yahoo and doers not respont to your adress. { my old serial number is : C00baa8a and the new one is: 84f7074a} please can transer for me......!!!!!!

Dear Sir,

Please send e-mail becuase without e-mail it's impossible to verify are yu legal owner or not.
Thank you !

04-12-2017, 08:06	#1 (permalink)
sundukwe Banned Join Date: Jul 2013 Location: KENYA, NAIROBI , MUMIAS Posts: 806 Member: 1979008 Status: Offline Thanks Meter: 133	infinity box not working Dongle can't be found: Error when listing readers SmartCard API error #2148532270 Cannot find a smart card reader. WHEN ICONECT BOX TO MY PC... IT DOES NOT CONECT... PLEASE HELP... AND YESTERDAY IT WAS WORKING FINE....

04-12-2017, 16:51	#3 (permalink)
sundukwe Banned Join Date: Jul 2013 Location: KENYA, NAIROBI , MUMIAS Posts: 806 Member: 1979008 Status: Offline Thanks Meter: 133	I have tried 8 times not respontuing

04-12-2017, 17:31	#4 (permalink)
sundukwe Banned Join Date: Jul 2013 Location: KENYA, NAIROBI , MUMIAS Posts: 806 Member: 1979008 Status: Offline Thanks Meter: 133	I have tried all my pc and 2 laptops but not sacceded .... Still the same problem... Please help

04-12-2017, 18:14	#5 (permalink)
YellowBoss Product Supporter Join Date: Jun 2009 Location: private Posts: 36,476 Member: 1043909 Status: Offline Thanks Meter: 60,926	Try to connect Dongle to another PC Try to insert Smart-Card into another Card-Reader or Box (if you have it) If problem still exist: - Remove Smart-Card from Card-Reader - Clean Smart-Card contacts - Try to use hot air gun and heat Smart-Card - Insert Smart-Card back to Card-reader If problem still exist this means it's a hardware problem and you need new Smart-Card.

04-13-2017, 08:53	#6 (permalink)
sundukwe Banned Join Date: Jul 2013 Location: KENYA, NAIROBI , MUMIAS Posts: 806 Member: 1979008 Status: Offline Thanks Meter: 133	Where to buy anew smart card of infinity box.....!!!!! And second my card was activated with bb5 and miracle.... Are you going to activate for me

04-13-2017, 20:13	#8 (permalink)
sundukwe Banned Join Date: Jul 2013 Location: KENYA, NAIROBI , MUMIAS Posts: 806 Member: 1979008 Status: Offline Thanks Meter: 133	my INFINITY BOX S/N IS; C00BAA8A.....

04-13-2017, 20:14	#9 (permalink)
sundukwe Banned Join Date: Jul 2013 Location: KENYA, NAIROBI , MUMIAS Posts: 806 Member: 1979008 Status: Offline Thanks Meter: 133	Can you help me......

04-13-2017, 20:26	#10 (permalink)
YellowBoss Product Supporter Join Date: Jun 2009 Location: private Posts: 36,476 Member: 1043909 Status: Offline Thanks Meter: 60,926	As soon as you will get new Dongle it's possible to transfer activations. Important !!! You should get the same dongle type as your old dongle ! Please see instruction - http://www.infinity-box.com/doc.php?id=20 Important: old dongle S/N will be blocked forever after activation transfer !

04-13-2017, 20:30	#11 (permalink)
sundukwe Banned Join Date: Jul 2013 Location: KENYA, NAIROBI , MUMIAS Posts: 806 Member: 1979008 Status: Offline Thanks Meter: 133	Ok.... Ihave buy it iknow by tomorrow i will have it......

04-14-2017, 07:59	#12 (permalink)
sundukwe Banned Join Date: Jul 2013 Location: KENYA, NAIROBI , MUMIAS Posts: 806 Member: 1979008 Status: Offline Thanks Meter: 133	I HAVE BUY ANOTHER CARD... AND IS SHOWS AS FOLLOWS.... === DongleManager [Infinity] v1.70 [4/14/2017 9:48:01] === Searching... Card-Reader: OMNIKEY AG Smart Card Reader USB 0 HWID: 0001074A162D4082 Box/Dongle is not found THE NEW CARD RESPONT AS ITS UP... WHAT CAN I DO...

04-16-2017, 20:15	#14 (permalink)
sundukwe Banned Join Date: Jul 2013 Location: KENYA, NAIROBI , MUMIAS Posts: 806 Member: 1979008 Status: Offline Thanks Meter: 133	I have tried 5 times to send an imail to you and it does not manage to sent!!!! There fore please help me... Coz im using gmail and yahoo and doers not respont to your adress. { my old serial number is : C00baa8a and the new one is: 84f7074a} please can transer for me......!!!!!!