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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box


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Old 02-13-2008, 08:32   #1 (permalink)
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Question Infinity box not working


hello everybody...

the usb port of my infinity box is not working

Now i m working with LPT com port.

Can anyone help me 4 this problem?

thanks

.::skybird::.
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Old 02-13-2008, 08:54   #2 (permalink)
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sir first you post in wrong section second please post your dongel image in froum

www.stan1comm.com
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Old 02-13-2008, 10:08   #3 (permalink)
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plz see it brother i hope you'll can help me after this

and sorry brother i m a new user of this forum

so that that how use a post in different sections.

thanks
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Last edited by .::skybird::.; 02-13-2008 at 10:12. Reason: infinity box not working
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Old 02-13-2008, 10:19   #4 (permalink)
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when u connecet to usb go to device manager and check if device is recongnised by pc.
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Old 02-13-2008, 13:28   #5 (permalink)
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@.::skybird::.
Please, explain the problem more detailed, I can't undrstand what is the problem and what exactly not works.
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Old 02-13-2008, 13:38   #6 (permalink)
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when i connect the usb with Infinity box it show usb in Universal serial bus

controllers, with generic usb hub name.

it should be show usb in port section

thanks for replying
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Old 02-13-2008, 13:42   #7 (permalink)
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Hello,

you need to update drivers and use VCP drivers (C:\Program Files\InfinityBox\Drivers\box\FTDI) instead of D2xx drivers.
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Old 02-13-2008, 14:18   #8 (permalink)
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help for Infinity box

HELLO SIR : Infinity team

Before some Days i was Buy a Infinity box from Lahore

After Installation of drivers and box when i connect a usb cable with its usb port. I go to Device manager i saw that there is not show the usb in port section. first i think that its my installation problem but i have for it more and more.
After this case i contact with my Infinity resaler he says that ''its your problem brother'' because its usb port have been shot.
i think that its a big cheating with me.
Now i use only LPT port(serial com).

and Now sir only you can help me for it
thanks

sir you can see this attatchment.
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Old 02-13-2008, 14:33   #9 (permalink)
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Quote:
Originally Posted by InfinitySupport View Post
Hello,

you need to update drivers and use VCP drivers (C:\Program Files\InfinityBox\Drivers\box\FTDI) instead of D2xx drivers.
sir i have been do it as you say.

plz tell me more detail

thanks
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Old 02-13-2008, 17:10   #10 (permalink)
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hello sir : infinitysupport

can i do same as....
is it will fine to my box???

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Old 02-13-2008, 19:00   #11 (permalink)
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@.::skybird::.
you don't need to change these 2 IC.
If you still cant update drivers to make box working as VCP you can use one of these options:
1. erase unibox eeprom (or write it with special eeprom file from "utilities" folder in support area). Use MProg software from www.ftdichip.com
2. desolder eeprom IC (IC3 on picture)
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Old 02-14-2008, 09:32   #12 (permalink)
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Red face Request to Infinitysupport

hello sir...

i have not find any Mprog software from www.ftdichip.com

i have find a software with name of VPROG Re-Flash Utility (COM Port Version).

sir please give me a correct link. where i can find the mprog software as you require to me.

thanks

.::skybird::.
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Old 02-14-2008, 09:39   #13 (permalink)
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sir can this software any help for me?
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Old 02-14-2008, 09:47   #14 (permalink)
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http://www.ftdichip.com/Resources/Utilities.htm#MProg
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Old 02-17-2008, 14:15   #15 (permalink)
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thanks allot sir ....

but i m trying to find the D2XXPG34 Driver.
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