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11-12-2016, 09:53
| #1 (permalink) |
| Freak Poster   Join Date: Feb 2014 Location: indore
Posts: 354
Member: 2120393 Status: Offline Thanks Meter: 238 |  infinity box smart card driver not showing  |
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11-12-2016, 11:18
| #2 (permalink) |
| Product Supporter  Join Date: Jun 2009 Location: private
Posts: 36,475
Member: 1043909 Status: Offline Thanks Meter: 60,926 | Hello, - Run DongleManager - Read Box/Dongle serial number (S/N) DongleManager - http://www.infinity-box.com/support/?r=5 Send us text. DO NOT send screenshot/video but copy/paste text from software window ! |
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| The Following User Says Thank You to YellowBoss For This Useful Post: |
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11-14-2016, 08:36
| #3 (permalink) | |
| Freak Poster Join Date: Feb 2014 Location: indore
Posts: 354
Member: 2120393 Status: Offline Thanks Meter: 238 | not done Quote:
PC HWID: FF2F050EDF959F67CA988456D020293C Scanning... Dongle can't be found: Card with specified AID is not found dear infinity team this is the error for infinity box when i m trying to update from dongle manager because box not taking samrt card driver and not showing also in device manager........what is the problem can u explain me .....it shows only smart card not found | |
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11-14-2016, 08:52
| #4 (permalink) |
| Freak Poster Join Date: Feb 2014 Location: indore
Posts: 354
Member: 2120393 Status: Offline Thanks Meter: 238 | Box/Dongle type selected: Main Infinity-Box/Dongle ---------- Process started: 14-11-2016 13:15:31 ---------- DongleManager [Infinity-Box] v1.67 [14-11-2016 13:15:31] PC HWID: FF2F050EDF959F67CA988456D020293C Card-Reader: Gemalto e-gate Smart Card 0 HWID: 000138BB00001942 Type: Main Infinity-Box/Dongle S/N: -------- Version: Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server answer:[0010] Dongle Authentication fail. Probably last attempt was interrupted or wrong Smart-Card connected. Contact to http://www.infinity-box.com/support/?r=2 dear team when i opened infinity box n remove n plug in smart card ....then after doing that it gives me that error on dongle manager...please help |
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11-14-2016, 20:26
| #5 (permalink) | |
| Product Supporter Join Date: May 2005 Location: uae
Posts: 29,245
Member: 148515 Status: Offline Thanks Meter: 19,534 | Quote:
- Run DongleManager - Update Dongle firmware now ONLY ONE TIME - DO NOT update Smart-Card many times otherwise your account will be locked automatically after 3 tries - DO NOT use any kind of usb sharing/trace/spy/debug software to avoid problem with Dongle ! | |
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11-16-2016, 08:25
| #6 (permalink) | |
| Freak Poster Join Date: Feb 2014 Location: indore
Posts: 354
Member: 2120393 Status: Offline Thanks Meter: 238 |  Quote:
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11-17-2016, 21:05
| #8 (permalink) | |
| Product Supporter Join Date: Jun 2009 Location: private
Posts: 36,475
Member: 1043909 Status: Offline Thanks Meter: 60,926 | Quote:
can u explain how can you read dongle details with dongle manager if dongle not detected by pc ? did you possted fake log text or what ? did you tried update dongle as per instruction given to you days ago ? | |
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11-17-2016, 22:28
| #10 (permalink) | |
| Product Supporter Join Date: Jun 2009 Location: private
Posts: 36,475
Member: 1043909 Status: Offline Thanks Meter: 60,926 | Quote:
Thank you ! | |
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11-18-2016, 03:20
| #11 (permalink) | |
| No Life Poster  Join Date: Jul 2016 Location: Pakistan
Posts: 887
Member: 2603633 Status: Offline Sonork: family Thanks Meter: 214  | Quote:
Last edited by haseebkakar; 11-18-2016 at 03:30. | |
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11-18-2016, 04:01
| #12 (permalink) | |
| Insane Poster Join Date: Aug 2014
Posts: 73
Member: 2240998 Status: Offline Thanks Meter: 27 | Quote:
Please a have posted my version of my problem. I must add that i am having the same issue that Safyan Sufi is having and i have also tried all the things that he has done to solve the problem but non is working. When i tried to upgrade the smart card in another smart cad reader, i keep getting 'transmit error' | |
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11-18-2016, 08:31
| #13 (permalink) | |
| Freak Poster Join Date: Feb 2014 Location: indore
Posts: 354
Member: 2120393 Status: Offline Thanks Meter: 238 |  Quote:
Now can u telll me is it hardware issue or smart card error.......if u | |
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11-18-2016, 10:33
| #14 (permalink) |
| Freak Poster Join Date: Feb 2014 Location: indore
Posts: 354
Member: 2120393 Status: Offline Thanks Meter: 238 |  Problem solve DEAR INFINITY TEAM, I HAD problem with my old infinity box now I Solved my problem my self.....n without any ur support Here are some screen shots....n method For other users whom face that problem First a fall remove ur smart card from old box or dongle  and put in another dongle type of nokia best After that if it will show u smart card drivers in device manager then start latest dongle manager setup after run dongle manager it will be update ur smart card like that sreenshots  AFTER updating smart card u can remove ur smart card from dongle n put in ur old box or dongle n now ur infinity cm2 ready for use with ur old box or dongle  HERE IS SCREENSHOTS OF MY OLD BOX N NOKIA BEST DONGLE WHICH THRU I UPDATED MY INFINITY SMART CARD CARD  |
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11-18-2016, 22:15
| #15 (permalink) | |
| Product Supporter Join Date: Jun 2009 Location: private
Posts: 36,475
Member: 1043909 Status: Offline Thanks Meter: 60,926 | Quote:
Could you please explain your similar issue in details, write all your steps, post log text etc. Thank you ! | |
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