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-   -   infinity box smart card driver not showing (http://forum.gsmhosting.com/vbb/f296/infinity-box-smart-card-driver-not-showing-2154823/)

mintu4200 11-12-2016 09:53

infinity box smart card driver not showing
 
dear infinity team please solve my problem box take only port n serial bus driver its are not showing smart card driver and box not found smart card driverhttp://i66.tinypic.com/b902c.jpg

YellowBoss 11-12-2016 11:18

Hello,

- Run DongleManager
- Read Box/Dongle serial number (S/N)

DongleManager - http://www.infinity-box.com/support/?r=5

Send us text.
DO NOT send screenshot/video but copy/paste text from software window !

mintu4200 11-14-2016 08:36

not done
 
Quote:

Originally Posted by YellowBoss (Post 12155402)
Hello,

- Run DongleManager
- Read Box/Dongle serial number (S/N)

DongleManager - http://www.infinity-box.com/support/?r=5

Send us text.
DO NOT send screenshot/video but copy/paste text from software window !

DongleManager [Infinity-Box] v1.67 [14-11-2016 13:00:51]
PC HWID: FF2F050EDF959F67CA988456D020293C
Scanning...
Dongle can't be found:
Card with specified AID is not found

dear infinity team this is the error for infinity box when i m trying to update from dongle manager because box not taking samrt card driver and not showing also in device manager........what is the problem can u explain me .....it shows only smart card not found

mintu4200 11-14-2016 08:52

Box/Dongle type selected: Main Infinity-Box/Dongle
---------- Process started: 14-11-2016 13:15:31 ----------
DongleManager [Infinity-Box] v1.67 [14-11-2016 13:15:31]
PC HWID: FF2F050EDF959F67CA988456D020293C
Card-Reader: Gemalto e-gate Smart Card 0
HWID: 000138BB00001942
Type: Main Infinity-Box/Dongle S/N: -------- Version:
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0010] Dongle Authentication fail.
Probably last attempt was interrupted or wrong Smart-Card connected.
Contact to http://www.infinity-box.com/support/?r=2
dear team when i opened infinity box n remove n plug in smart card ....then after doing that it gives me that error on dongle manager...please help

InfinityHelp 11-14-2016 20:26

Quote:

Originally Posted by mintu4200 (Post 12158292)
Box/Dongle type selected: Main Infinity-Box/Dongle
---------- Process started: 14-11-2016 13:15:31 ----------
DongleManager [Infinity-Box] v1.67 [14-11-2016 13:15:31]
PC HWID: FF2F050EDF959F67CA988456D020293C
Card-Reader: Gemalto e-gate Smart Card 0
HWID: 000138BB00001942
Type: Main Infinity-Box/Dongle S/N: -------- Version:
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0010] Dongle Authentication fail.
Probably last attempt was interrupted or wrong Smart-Card connected.
Contact to http://www.infinity-box.com/support/?r=2
dear team when i opened infinity box n remove n plug in smart card ....then after doing that it gives me that error on dongle manager...please help

Hello,

- Run DongleManager
- Update Dongle firmware now ONLY ONE TIME



- DO NOT update Smart-Card many times otherwise your account will be locked automatically after 3 tries
- DO NOT use any kind of usb sharing/trace/spy/debug software to avoid problem with Dongle !

mintu4200 11-16-2016 08:25

Quote:

Originally Posted by InfinityHelp (Post 12159728)
Hello,

- Run DongleManager
- Update Dongle firmware now ONLY ONE TIME



- DO NOT update Smart-Card many times otherwise your account will be locked automatically after 3 tries
- DO NOT use any kind of usb sharing/trace/spy/debug software to avoid problem with Dongle !

this is not proper ur support ...can u explain what should i do instead of update dongle firmware because i tried it many time but when smart card not showing in pc then how can i update it.....

mintu4200 11-17-2016 19:23

What happened infinity team where are you.... I am waiting for ur support.....

Sent from my Redmi Note 3 using Tapatalk

YellowBoss 11-17-2016 21:05

Quote:

Originally Posted by mintu4200 (Post 12162792)
this is not proper ur support ...can u explain what should i do instead of update dongle firmware because i tried it many time but when smart card not showing in pc then how can i update it.....

this is not proper your answer
can u explain how can you read dongle details with dongle manager if dongle not detected by pc ?
did you possted fake log text or what ?
did you tried update dongle as per instruction given to you days ago ?

Togbe Djakpata 11-17-2016 21:59

i am facing a similar issue. please help

YellowBoss 11-17-2016 22:28

Quote:

Originally Posted by Togbe Djakpata (Post 12166653)
i am facing a similar issue. please help

could you please explain your similar issue in details.
Thank you !

haseebkakar 11-18-2016 03:20

Quote:

Originally Posted by YellowBoss (Post 12166692)
could you please explain your similar issue in details.
Thank you !

Old Shell v 2.20 no issue more.......card automatic find v v1.58 ok

Togbe Djakpata 11-18-2016 04:01

Quote:

Originally Posted by YellowBoss (Post 12166692)
could you please explain your similar issue in details.
Thank you !


Please a have posted my version of my problem. I must add that i am having the same issue that Safyan Sufi is having and i have also tried all the things that he has done to solve the problem but non is working.
When i tried to upgrade the smart card in another smart cad reader, i keep getting 'transmit error'

mintu4200 11-18-2016 08:31

Quote:

Originally Posted by YellowBoss (Post 12166564)
this is not proper your answer
can u explain how can you read dongle details with dongle manager if dongle not detected by pc ?
did you possted fake log text or what ?
did you tried update dongle as per instruction given to you days ago ?

HELLO,

Now can u telll me is it hardware issue or smart card error.......if u

mintu4200 11-18-2016 10:33

Problem solve
 
DEAR INFINITY TEAM,
I HAD problem with my old infinity box now I Solved my problem my self.....n without any ur support

Here are some screen shots....n method For other users whom face that problem
First a fall remove ur smart card from old box or dongle
http://i68.tinypic.com/2afg4qp.jpg
and put in another dongle type of nokia best
After that if it will show u smart card drivers in device manager then start latest dongle manager setup
after run dongle manager it will be update ur smart card like that sreenshotshttp://i63.tinypic.com/wspvuu.jpg
AFTER updating smart card u can remove ur smart card from dongle n put in ur old box or dongle n now ur infinity cm2 ready for use with ur old box or dongle
http://i64.tinypic.com/amdwgl.jpg
HERE IS SCREENSHOTS OF MY OLD BOX N NOKIA BEST DONGLE WHICH THRU I UPDATED MY INFINITY SMART CARD CARDhttp://i67.tinypic.com/2hyb12r.jpg

YellowBoss 11-18-2016 22:15

Quote:

Originally Posted by Togbe Djakpata (Post 12166903)
Please a have posted my version of my problem. I must add that i am having the same issue that Safyan Sufi is having and i have also tried all the things that he has done to solve the problem but non is working.
When i tried to upgrade the smart card in another smart cad reader, i keep getting 'transmit error'

Dear Sir,

Could you please explain your similar issue in details, write all your steps, post log text etc.
Thank you !


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